Rental Coordinator

EquipmentShare
Texas
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer empathy","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Manage the rental experience for customers at an EquipmentShare facility in Odessa, TX. You’ll respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction principals. Maintain and nurture existing customer accounts to ensure satisfaction, resolve inquiries, and keep customers informed. Help grow market share by developing sales strategies and improving the customer experience using EquipmentShare’s proprietary T3 technology platform.

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EquipmentShare
EquipmentShare
3 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 minutes agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Manage the rental experience for customers at an EquipmentShare facility in Odessa, TX. You’ll respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction principals. Maintain and nurture existing customer accounts to ensure satisfaction, resolve inquiries, and keep customers informed. Help grow market share by developing sales strategies and improving the customer experience using EquipmentShare’s proprietary T3 technology platform.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build relationships with contractors and construction company principals and educate customers on how EquipmentShare can help them save money, make more money, and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure customers are satisfied and stay updated on ways EquipmentShare can improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipPaid Volunteer

Key Requirements

  • •High School diploma or equivalent.
  • •Demonstrated ability to listen and care about solving customers’ problems.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adaptability to a fast-paced, growing company and willingness to stay educated on EquipmentShare products and services.
Education:High School
Skills:Customer empathyRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn