Sonova

6 hours ago

Client Care Representative - Geraldton | CAS (Geraldton, Australia)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a hands-on client care and admin professional at the Geraldton hearing clinic. Welcome clients, manage their clinic experience, and schedule/confirm appointments. Provide administrative support to audiology clinicians and help run day-to-day clinic operations. Work with predominantly older clients to support their hearing health, with full training and ongoing support provided, plus flexible casual leave cover.

Location: Australia

Workplace: Onsite

Employment Type: Others

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Welcome clients and manage their experience for optimal outcomes.
•Schedule and confirm appointments for clients.
•Provide administrative support to clinicians (audiologists/audiometrists).
•Efficiently manage day-to-day clinic operations.
•Learn and competently use a range of software and applications.

Pay and Benefits

Perks:Salary PackagingPaid ParentalUniform AllowanceEmployee DiscountsLearning BudgetEap Access

Key Requirements

•Prior experience in customer service/admin.
•Passion for delivering an excellent client experience.
•Strong communication and active listening skills.
•Excellent organisation and time management skills.
•Intermediate computer skills with willingness to learn clinic software and basic hearing aid repair/maintenance.

Experience:HealthcareHearing care

Skills:CommunicationActive listeningOrganisationTime managementAutonomy

Company Brief

Sonova

Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website

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Sonova

6 hours ago

Client Care Representative - Geraldton | CAS (Geraldton, Australia)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Onsite

Employment Type: Others

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Welcome clients and manage their experience for optimal outcomes.
•Schedule and confirm appointments for clients.
•Provide administrative support to clinicians (audiologists/audiometrists).
•Efficiently manage day-to-day clinic operations.
•Learn and competently use a range of software and applications.

Pay and Benefits

Perks:Salary PackagingPaid ParentalUniform AllowanceEmployee DiscountsLearning BudgetEap Access

Key Requirements

•Prior experience in customer service/admin.
•Passion for delivering an excellent client experience.
•Strong communication and active listening skills.
•Excellent organisation and time management skills.
•Intermediate computer skills with willingness to learn clinic software and basic hearing aid repair/maintenance.

Experience:HealthcareHearing care

Skills:CommunicationActive listeningOrganisationTime managementAutonomy

Company Brief

Sonova

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website