SpaceX

3 months ago

Sr. Operations Engineer (Starlink Growth)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior Operations Engineer for Starlink Growth owning end-to-end initiatives to improve customer retention, lifetime value, and profitability. You will translate data into strategic decisions, build predictive models, conduct large-scale experiments, and partner with Engineering, Product, Finance, and Support to define KPIs and drive cross-functional improvements across hardware and services.

Location: Texas

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Sr. Manager level

Key Responsibilities

•Own and lead major initiatives to improve Starlink customer experience, retention, and lifetime value through rigorous technical analysis and cross-functional execution
•Identify systemic engineering, product, and operational defects; design and drive comprehensive solutions at scale
•Deeply analyze end-user metrics to uncover root causes of churn and growth opportunities; develop and implement global strategies across hardware and service offerings
•Build, deploy, and maintain predictive models and analytical frameworks that proactively surface retention risks and opportunities
•Scope and execute complex experiments (including large-scale A/B tests, customer outreach campaigns, and automation) that measurably move key business metrics

Key Requirements

•Bachelor’s degree in Engineering, Mathematics, Computer Science, Data Science, Physics, or STEM field.
•5+ years of experience in operations, growth, analytics, product management, consulting, or a similar high-impact role.
•3+ years of experience in Python or SQL.

Experience:5+ yearsGrowth analyticsData analyticsStarlinkSpace

Education:Bachelor's

Skills:CommunicationProblem-solvingLeadership

Languages:English

Tech Stack:PythonSQLPowerBILookerTableauR

Company Brief

SpaceX

Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn

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SpaceX

3 months ago

Sr. Operations Engineer (Starlink Growth)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Texas

Workplace: Onsite

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Sr. Manager level

Key Responsibilities

•Own and lead major initiatives to improve Starlink customer experience, retention, and lifetime value through rigorous technical analysis and cross-functional execution
•Identify systemic engineering, product, and operational defects; design and drive comprehensive solutions at scale
•Deeply analyze end-user metrics to uncover root causes of churn and growth opportunities; develop and implement global strategies across hardware and service offerings
•Build, deploy, and maintain predictive models and analytical frameworks that proactively surface retention risks and opportunities
•Scope and execute complex experiments (including large-scale A/B tests, customer outreach campaigns, and automation) that measurably move key business metrics

Key Requirements

•Bachelor’s degree in Engineering, Mathematics, Computer Science, Data Science, Physics, or STEM field.
•5+ years of experience in operations, growth, analytics, product management, consulting, or a similar high-impact role.
•3+ years of experience in Python or SQL.

Experience:5+ yearsGrowth analyticsData analyticsStarlinkSpace

Education:Bachelor's

Skills:CommunicationProblem-solvingLeadership

Languages:English

Tech Stack:PythonSQLPowerBILookerTableauR

Company Brief

SpaceX

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn