Creative Hospitality

Galileo Health
Hawaii
Workplace: RemoteFull timeUSD 20 - 22 hourlyFunction: Hospitality & Food ServiceSkills: ["Customer service","Communication","Attention to detail","Process improvement","Fast-paced execution","Relationship building"]

Provide personalized, high-touch support to patients and members by understanding their needs, guiding them to the right Galileo services, and handling tasks such as insurance authorizations and collecting medical records. Strengthen relationships through attentive, detail-oriented communication while continuously improving processes and the experience for those you serve. Work in a fully remote role with a balanced schedule and an opportunity to contribute to transforming healthcare.

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Galileo Health
Galileo Health
3 days ago

Creative Hospitality

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Provide personalized, high-touch support to patients and members by understanding their needs, guiding them to the right Galileo services, and handling tasks such as insurance authorizations and collecting medical records. Strengthen relationships through attentive, detail-oriented communication while continuously improving processes and the experience for those you serve. Work in a fully remote role with a balanced schedule and an opportunity to contribute to transforming healthcare.
Location: Hawaii
Workplace: Remote
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Provide personalized support by understanding each person’s unique circumstances and delivering exceptional service.
  • •Guide individuals to appropriate Galileo services and teams, including clinical and administrative support.
  • •Process insurance authorizations and collect medical records as needed.
  • •Build strong relationships and continually look for ways to improve processes and the experiences of those served.
  • •Collaborate with your team to deliver high-quality support in a fully remote environment.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Health InsuranceDentalVision401kFsaHsaLong-term DisabilityAd&dLife InsuranceParental LeavePaid Leave

Key Requirements

  • •Genuine desire to help people and provide personalized solutions.
  • •Ability to navigate complex systems to assist others in their healthcare journey.
  • •Thrives in a fast-paced environment while delivering consistently high-quality support.
  • •Top-notch communication skills with meticulous attention to detail.
  • •Bilingual in English and Spanish is a plus, and you’re eager to learn even without a healthcare background.
Skills:Customer serviceCommunicationAttention to detailProcess improvementFast-paced executionRelationship building
Languages:EnglishSpanish

Company Brief

Galileo Health
Provides high-touch, data-driven, multi-specialty longitudinal primary and virtual care—delivering care by phone, at home, and via digital channels for health plans, employers, and individuals to improve population health and reduce costs.
Industry: Healthcare Providers
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 500M to 1B
Funding: Series E+
Headquarters: New York, United States
Founded: 2018
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor