Sales & Service Manager - Michigan Avenue

Alo Yoga
Chicago
Workplace: OnsiteFull timeUSD 70,000 - 85,000 annuallyFunction: SalesSkills: ["Communication","Leadership","Time management","Team leadership","Customer focus"]

Lead and develop the in-store Sales & Service team to deliver exceptional guest experiences, drive sales targets, and translate ALO’s guiding principles into day-to-day store operations. Partner with the GM to identify opportunities, coach staff, manage budgets and schedules, and represent the store in cross-functional activities to ensure operational excellence and brand alignment.

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FursaFursa
Alo Yoga
Alo Yoga
3 months ago

Sales & Service Manager - Michigan Avenue

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead and develop the in-store Sales & Service team to deliver exceptional guest experiences, drive sales targets, and translate ALO’s guiding principles into day-to-day store operations. Partner with the GM to identify opportunities, coach staff, manage budgets and schedules, and represent the store in cross-functional activities to ensure operational excellence and brand alignment.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
  • •Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing guest connection and product education and coaching
  • •Continue to build client relationships daily with customers
  • •Ensure effective sales floor coverage through workforce solutions and selling initiatives across the store
  • •Partner with the General Manager to build and implement the Sales & Service strategy for the store and execute it with the team

Pay and Benefits

Salary: USD 70,000 - 85,000 annually
Perks:401kEmployee DiscountClothing AllowanceMedical BenefitsYoga Classes

Key Requirements

  • •1) Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps; 2) Oversee the Sales & Service team to ensure exceptional guest experience on the floor through coaching and product education; 3) Build and maintain client relationships while continuously improving the guest experience; 4) Ensure effective sales floor coverage via workforce planning and selling initiatives; 5) Collaborate with the General Manager to develop and implement the Sales & Service strategy for the store.
Experience:RetailFashion
Skills:CommunicationLeadershipTime managementTeam leadershipCustomer focus
Languages:English
Tech Stack:MS OfficeExcelWordOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn