Account/Project Manager at Klaviyo agency

Fuel Made
North America
Workplace: RemoteContractFunction: Program & Project Management (PMO)Experience: 2+ yearsSkills: ["Client communication","Project ownership","Organization","Resourcefulness","Judgment"]

Own client delivery and communication for a portfolio of Klaviyo-focused ecommerce accounts. You’ll coordinate priorities and deliverables across strategy, design, development, and Klaviyo work, keep Asana up to date, and proactively surface risks, deadlines, dependencies, and tradeoffs. This 6-month remote contractor role in North America supports active projects and peak-season delivery, ensuring calm structure and great client experience.

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Fuel Made
Fuel Made
2 months ago

Account/Project Manager at Klaviyo agency

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Job Summary

Own client delivery and communication for a portfolio of Klaviyo-focused ecommerce accounts. You’ll coordinate priorities and deliverables across strategy, design, development, and Klaviyo work, keep Asana up to date, and proactively surface risks, deadlines, dependencies, and tradeoffs. This 6-month remote contractor role in North America supports active projects and peak-season delivery, ensuring calm structure and great client experience.
Location: North America
Workplace: Remote
Employment Type: Contract · Permanent
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Serve as the primary point of contact for a portfolio of clients, owning communication cadence and overall client experience.
  • •Own account status updates, project flow, and follow-through.
  • •Keep Asana clear, current, and useful.
  • •Coordinate priorities and deliverables across strategy, design, development, and Klaviyo work.
  • •Surface risks, deadlines, dependencies, and tradeoffs early while protecting team capacity and client trust during peak season.

Key Requirements

  • •2+ years of account or project management experience in an agency working with Klaviyo.
  • •Strong client-facing communication, follow-through, and project ownership, including leading client calls.
  • •Organized, detail-oriented, calm, and resourceful in fast-moving work.
  • •Comfort coordinating strategists, copywriters, designers, developers, and clients.
  • •Practical judgment around scope, timelines, priorities, and client experience.
Experience:2+ yearsEcommerceAgencyShopifyKlaviyo
Skills:Client communicationProject ownershipOrganizationResourcefulnessJudgment
Tech Stack:KlaviyoShopifyAsana

Company Brief

Fuel Made
Fuel Made is a boutique ecommerce agency that designs, builds, and optimizes Shopify stores and runs Klaviyo email/SMS marketing to improve conversion rate, average order value, and customer lifetime value for direct-to-consumer brands.
Industry: Professional Services
Company Size: Small (11 to 50 employees)
Growth: Established Company
Headquarters: Colbert, United States
Founded: 2000
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