Sr. Specialist Fleet Integrity

Delivery Hero
Dubai
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsEducation: bachelorsSkills: ["Root-cause analysis","Stakeholder management","Process mapping","Audit readiness","Written and verbal communication"]

Own a portfolio of high-impact rider misconduct behaviors to protect the marketplace, translating integrity risk into detection rules, enforcement thresholds, and measurable reductions. Run the end-to-end enforcement operating loop with false-positive review, country performance tracking, and ongoing rule tuning across multiple Middle East markets. Maintain audit-ready documentation and partner closely with Product, Operations, Customer Experience, and country leadership to scale integrity coverage.

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FursaFursa
Delivery Hero
Delivery Hero
1 month ago

Sr. Specialist Fleet Integrity

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own a portfolio of high-impact rider misconduct behaviors to protect the marketplace, translating integrity risk into detection rules, enforcement thresholds, and measurable reductions. Run the end-to-end enforcement operating loop with false-positive review, country performance tracking, and ongoing rule tuning across multiple Middle East markets. Maintain audit-ready documentation and partner closely with Product, Operations, Customer Experience, and country leadership to scale integrity coverage.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Own a portfolio of high-impact rider misconduct behaviors end-to-end, including measurement, baseline prevalence, root-cause analysis, and identifying levers to reduce it.
  • •Design and tune detection rules and enforcement thresholds, and manage country-by-country rollout of changes across the region.
  • •Run the enforcement operating loop with periodic enforcement waves, tracking worst offenders, false-positive review, per-country performance tracking, and re-tuning.
  • •Document end-to-end detection and enforcement flows for each managed behavior, identifying gaps, broken handoffs, and redundancies and proposing fixes.
  • •Own tooling and operational hygiene including workflow automation, tracker maintenance, and the infrastructure that keeps detection and enforcement systems running.

Key Requirements

  • •4 to 6 years in Trust and Safety, Fraud and Risk, Marketplace Operations, or Logistics Operations Analytics in tech-enabled or multi-market environments.
  • •Bachelor's degree in engineering, business, economics or equivalent practical experience.
  • •Track record in behavioral fraud detection, rule-based design, gig-economy fleet operations, or large-scale anti-abuse programs.
  • •Strong SQL fluency (BigQuery a plus) plus ability to build dashboards and write lightweight Python for automation.
  • •Comfort owning end-to-end problem solving: measurement, root-cause analysis, solution design, execution, and re-measurement of impact.
Experience:Fraud detectionTrust and safetyAnti-abuse programsGig-economyMarketplace operations
Education:Bachelor's
Skills:Root-cause analysisStakeholder managementProcess mappingAudit readinessWritten and verbal communication
Languages:English
Tech Stack:SQLBigQueryPythonDashboardsClaudeClaude Code

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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