Customer Experience Banker Non NMLS

Huntington Bancshares
Ohio
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ goals and needs, recommend appropriate deposit and lending products, and accurately process transactions. Provide excellent customer service while educating customers on banking services and technology, and refer customers to other bank areas to deepen relationships. Follow all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 weeks ago

Customer Experience Banker Non NMLS

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: first listed 3 weeks ago

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ goals and needs, recommend appropriate deposit and lending products, and accurately process transactions. Provide excellent customer service while educating customers on banking services and technology, and refer customers to other bank areas to deepen relationships. Follow all operational, security, risk, and regulatory policies.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products and consumer lending.
  • •Use a disciplined sales process and outreach to grow customer relationships, including follow-ups and sourcing referrals.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service, or a Bachelor’s Degree.
  • •Licenses/background check requirements, including providing fingerprints as required by NMLS regulations.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn