Mortgage Sales Team Manager (Hangzhou, ZJ, CN, -)

HSBC
Hangzhou
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 5+ yearsSkills: ["Interpersonal skills","Leadership","Motivation","Problem solving","Ability to work under pressure"]

Lead and manage a mortgage sales team to drive performance, training, coaching, and operational risk control. Own targets for HML and customer acquisition while ensuring strict adherence to sales/service processes and consistently excellent customer experiences. Monitor sales and service quality, ensure fair outcomes, and motivate highly mobile sales staff to expand HSBC’s new-to-wealth acquisition through relationship building outside HSBC.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HSBC
HSBC
1 month ago

Mortgage Sales Team Manager (Hangzhou, ZJ, CN, -)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and manage a mortgage sales team to drive performance, training, coaching, and operational risk control. Own targets for HML and customer acquisition while ensuring strict adherence to sales/service processes and consistently excellent customer experiences. Monitor sales and service quality, ensure fair outcomes, and motivate highly mobile sales staff to expand HSBC’s new-to-wealth acquisition through relationship building outside HSBC.
Location: Hangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Manager level

Key Responsibilities

  • •Lead mortgage sales team with people management, sales performance management, training, and coaching.
  • •Manage team performance to achieve HML and customer acquisition requirements while minimizing risk.
  • •Monitor sales and service quality to ensure the sales/service process is strictly followed and customer experience remains consistently excellent.
  • •Ensure fair outcomes for customers in all situations.
  • •Lead and motivate a mobile sales team to expand HSBC’s new-to-wealth acquisition through external relationship development.

Key Requirements

  • •University level education
  • •Proven ability in mortgage sales
  • •Current product/market knowledge
  • •Excellent customer service skills
  • •At least 5 years’ experience in a supervisory role of sales function
Experience:5+ years
Skills:Interpersonal skillsLeadershipMotivationProblem solvingAbility to work under pressure
Languages:EnglishMandarin

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn