Customer Engineer-DDP

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Written communication","Verbal communication","Troubleshooting","Customer collaboration","Mentoring"]

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor-related equipment. Diagnose and troubleshoot technical issues using digital analytics and basic diagnostic techniques, often alongside senior Customer Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems while coordinating with customers to ensure smooth operations. Also train and mentor junior Customer Engineers and assist in assigned duties.

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FursaFursa
Applied Materials
Applied Materials
3 days ago

Customer Engineer-DDP

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Serve as the direct liaison with customers by installing, maintaining, and upgrading semiconductor-related equipment. Diagnose and troubleshoot technical issues using digital analytics and basic diagnostic techniques, often alongside senior Customer Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems while coordinating with customers to ensure smooth operations. Also train and mentor junior Customer Engineers and assist in assigned duties.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Apply basic diagnostic techniques to assess and address equipment technical issues with assistance from senior Customer Engineers.
  • •Collaborate with senior Customer Engineers and/or customers to understand roadmaps, process flows, requirements, and business challenges.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Key Requirements

  • •Completion of an associate degree, military technical training, field service experience, or trade certification
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
  • •Strong knowledge of hand tools and appropriate usage, including digital multimeters
  • •Effective written and verbal communication skills plus basic knowledge of Microsoft Excel, Word, and PowerPoint
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:Written communicationVerbal communicationTroubleshootingCustomer collaborationMentoring
Licenses:Driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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