Universal Banker PT (20hrs) - Delco Plaza Branch

Truist Financial
Pennsylvania
Workplace: OnsitePart timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal skills","Communication","Client interaction","Ability to multi-task","Customer service orientation"]

Provide timely, accurate processing of client transactions while delivering an excellent in-branch experience. Cross-train to support sales and service activities, including outbound calling and Integrated Relationship Management (IRM). Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Support new account openings and problem resolution while following internal controls, operational procedures, and risk management policies. Advance product and service knowledge through training.

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Truist Financial
Truist Financial
1 month ago

Universal Banker PT (20hrs) - Delco Plaza Branch

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide timely, accurate processing of client transactions while delivering an excellent in-branch experience. Cross-train to support sales and service activities, including outbound calling and Integrated Relationship Management (IRM). Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Support new account openings and problem resolution while following internal controls, operational procedures, and risk management policies. Advance product and service knowledge through training.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide a distinctive client experience while completing complex and standardized transactions accurately and handling monies properly.
  • •Educate clients on digital, self-service solutions including ATMs, Online, and Mobile banking.
  • •Support the team sales process through outbound calls, checking for client offers, identifying needs/opportunities, and referring clients to specialists or branch team members.
  • •Apply Integrated Relationship Management (IRM) practices to deliver Truist expertise and solutions for clients’ needs.
  • •Follow internal controls, operational procedures, and risk management policies; support new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to use PC keyboard/software for branch automation, multi-task under time constraints, and work weekends/extended hours.
Experience:BankingRetail bankingCustomer service
Education:High School
Skills:Interpersonal skillsCommunicationClient interactionAbility to multi-taskCustomer service orientation
Languages:English
Tech Stack:Microsoft OfficePC keyboardATMsOnline bankingMobile bankingBranch automationIntegrated Relationship Management (IRM)Outbound calling

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn