Technician, Onsite Maintenance

Avi-spl
India
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Organizational skills","Project management skills"]

Provide onsite AV and multimedia support at customer sites by troubleshooting multimedia infrastructures and supporting configurations for Cisco codecs. You will handle digital signage and room booking panels, diagnose audio DSP issues, and participate in an on-call rotation for after-hours emergencies. Work with customer, management, Global Helpdesk, and SIG teams to fault-find, upgrade/enhance multimedia capabilities, and support AV engineering, roadmap planning, and infrastructure design.

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FursaFursa
Avi-spl
Avi-spl
4 days ago

Technician, Onsite Maintenance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide onsite AV and multimedia support at customer sites by troubleshooting multimedia infrastructures and supporting configurations for Cisco codecs. You will handle digital signage and room booking panels, diagnose audio DSP issues, and participate in an on-call rotation for after-hours emergencies. Work with customer, management, Global Helpdesk, and SIG teams to fault-find, upgrade/enhance multimedia capabilities, and support AV engineering, roadmap planning, and infrastructure design.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Assist AV projects manager with AV-related projects or installations.
  • •Act as primary support for troubleshooting all multimedia infrastructures.
  • •Support configuring, troubleshooting, and deploying Cisco codecs, including TMS templates and Control Hub.
  • •Troubleshoot DSPs for audio issues and support digital signage and room booking panels.
  • •Participate in an on-call rotation to provide after-hours emergency support and proactively fault-find/upgrade multimedia capabilities.

Key Requirements

  • •Assist with AV-related projects and onsite installations.
  • •Troubleshoot multimedia infrastructure and support configuring, troubleshooting, and deploying Cisco codecs.
  • •Configure and support TMS templates and Control Hub.
  • •Support troubleshooting for audio DSP issues and digital signage/room booking panels.
  • •Have industry-standard AV certifications and strong organizational/project skills.
Skills:Organizational skillsProject management skills
Certifications:AVIXAPolycom Sound StructureQSYSShureCrestronExtronTMSControl HubAppspace
Tech Stack:CiscoCisco codecsTMSControl HubDigital signageRoom booking panelsDSPsAudio

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn