Lead, Platform Growth and Operations (based in Hong Kong)

Lalamove
Singapore, Hong Kong
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 6+ yearsSkills: ["Project management","Cross-cultural collaboration","Stakeholder management","Communication","Data-driven decision-making"]

Drive marketplace and platform growth by refining market performance monitoring and translating insights into localized retention and growth strategies. Lead ongoing performance reviews across supply-demand trends and campaign effectiveness, implement optimization initiatives, and maximize ROI through budget ownership for designated markets. Partner with BI & Analytics on scalable data/analytics solutions and collaborate with city teams and cross-functional departments to meet business and team objectives while maintaining strong user experience.

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Lalamove
Lalamove
1 month ago

Lead, Platform Growth and Operations (based in Hong Kong)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Drive marketplace and platform growth by refining market performance monitoring and translating insights into localized retention and growth strategies. Lead ongoing performance reviews across supply-demand trends and campaign effectiveness, implement optimization initiatives, and maximize ROI through budget ownership for designated markets. Partner with BI & Analytics on scalable data/analytics solutions and collaborate with city teams and cross-functional departments to meet business and team objectives while maintaining strong user experience.
Location: Singapore, Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Refine market performance monitoring and management framework to drive market growth using data analysis and market intelligence.
  • •Develop regional driver and user retention/growth strategies and localize plans to market-specific actions.
  • •Review longer-term supply-demand growth and campaign effectiveness; collaborate with BI & Analytics on scalable data and analytics solutions.
  • •Conduct ongoing performance reviews and lead optimization initiatives such as user promotions and engagement initiatives to grow platform demand and active users.
  • •Own the online platform budget for designated markets and maximize ROI of campaigns and initiatives while collaborating with city teams and functional departments.

Key Requirements

  • •6+ years of experience in Operations or a similar analytical role in a high-growth start-up environment.
  • •Experience working with, analyzing, and presenting findings from large data sets.
  • •Proven track record of effective project management with the ability to work with multiple stakeholders.
  • •Strong verbal and written communication skills with fluent proficiency in written and spoken English.
  • •Knowledge of Hindi is highly desirable (team management experience is a plus).
Experience:6+ yearsHigh-growth start-upMarketplace operations
Skills:Project managementCross-cultural collaborationStakeholder managementCommunicationData-driven decision-making
Languages:EnglishHindi

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn