EvenUp

4 months ago

Manager, Enterprise Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Build and lead a founding Account Management organization to drive enterprise cross-sell and upsell growth. Define account management structure, processes, and KPIs, recruit and mentor Account Managers, and develop standardized enterprise playbooks. Partner cross-functionally with Sales, Product, and Customer Success to ensure a seamless customer experience while consistently exceeding revenue targets in a fast-growing B2B SaaS environment.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Define and implement the Account Management organizational structure, processes, and KPIs to support rapid scale.
•Recruit, train, mentor, and manage a team of high-performing Account Managers.
•Develop and standardize upsell and cross-sell playbooks for the enterprise segment.
•Collaborate cross-functionally with Sales, Product, and Customer Success to ensure seamless customer experience and advocate for client needs.
•Operate as a strategic builder, creating structure within ambiguity to drive consistent revenue outcomes.

Pay and Benefits

Salary: USD 144,000 annually

Perks:Health InsuranceDentalVisionPaid LeaveHome Office401kPaid Parental

Key Requirements

•5+ years of experience in Account Management or Customer Success, with at least 2–3 years in a leadership role at a B2B SaaS company.
•Proven track record building and scaling an Account Management team in a high-growth, early-stage environment.
•Strong experience in a founding team capacity.
•Exceptional leadership, coaching, and talent development skills focused on high performance.
•Ability to develop and execute complex account strategies and consistently exceed revenue targets.

Experience:5+ yearsSaaSB2B SaaSHigh-growthEarly-stage

Skills:Customer-obsessedLeadershipCoachingTalent developmentStrategic thinking

Company Brief

EvenUp

Develops an AI-powered Claims Intelligence Platform for personal injury law firms that automates document generation, reviews medical records, and streamlines workflows to help firms settle cases faster and secure fairer client outcomes.

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2019

Glassdoor: 3.1

Website LinkedIn Glassdoor

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EvenUp

4 months ago

Manager, Enterprise Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Define and implement the Account Management organizational structure, processes, and KPIs to support rapid scale.
•Recruit, train, mentor, and manage a team of high-performing Account Managers.
•Develop and standardize upsell and cross-sell playbooks for the enterprise segment.
•Collaborate cross-functionally with Sales, Product, and Customer Success to ensure seamless customer experience and advocate for client needs.
•Operate as a strategic builder, creating structure within ambiguity to drive consistent revenue outcomes.

Pay and Benefits

Salary: USD 144,000 annually

Perks:Health InsuranceDentalVisionPaid LeaveHome Office401kPaid Parental

Key Requirements

•5+ years of experience in Account Management or Customer Success, with at least 2–3 years in a leadership role at a B2B SaaS company.
•Proven track record building and scaling an Account Management team in a high-growth, early-stage environment.
•Strong experience in a founding team capacity.
•Exceptional leadership, coaching, and talent development skills focused on high performance.
•Ability to develop and execute complex account strategies and consistently exceed revenue targets.

Experience:5+ yearsSaaSB2B SaaSHigh-growthEarly-stage

Skills:Customer-obsessedLeadershipCoachingTalent developmentStrategic thinking

Company Brief

EvenUp

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2019

Glassdoor: 3.1

Website LinkedIn Glassdoor