Mortgage Loan Assistant

U.S. Bancorp
United States
Workplace: HybridFull timeUSD 23.19 - 28.35Function: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Multitasking","Customer service","Relationship building","Deadline management"]

Provide administrative support to one or more Mortgage Loan Originators through application submission, including following up with borrowers for required documentation, answering questions about loan status, and assisting operations partners with loan requests. Use supplied marketing tools to support the originator’s book of business, participate in required training, and deliver customer service that improves the customer experience while building relationships across Home Mortgage and U.S. Bank teams.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 days ago

Mortgage Loan Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide administrative support to one or more Mortgage Loan Originators through application submission, including following up with borrowers for required documentation, answering questions about loan status, and assisting operations partners with loan requests. Use supplied marketing tools to support the originator’s book of business, participate in required training, and deliver customer service that improves the customer experience while building relationships across Home Mortgage and U.S. Bank teams.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Perform administrative support for assigned Mortgage Loan Originators up to mortgage application submission into Mortgage Operations
  • •Follow up with borrowers to collect required documentation
  • •Respond to borrowers with questions related to loan status
  • •Assist operations partners regarding specific loan requests
  • •Provide excellent customer service and maintain relationships across departments

Pay and Benefits

Salary: USD 23.19 - 28.35
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent
  • •Minimum one year of experience in administrative support activities
  • •Good verbal and written communication skills
  • •Ability to manage multiple tasks/projects and deadlines simultaneously
  • •Proficiency navigating software packages, including Microsoft Office applications
Experience:1+ yearsMortgage
Education:High School
Skills:CommunicationMultitaskingCustomer serviceRelationship buildingDeadline management
Certifications:NMLS
Tech Stack:Microsoft OfficeMarketing tools

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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