CarMax

4 weeks ago

Customer Specialist - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Deliver a customer-first experience throughout the car-buying and selling journey by guiding customers through sales, appraisals, test drives, and financing applications. Assess vehicle condition and perform cosmetic inspections, document appraisal details, and communicate findings. Manage inventory check-in and scanning/reconciliation, handle transaction paperwork and payments, and coordinate service appointments while following EH&S requirements.

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct vehicle condition assessments and communicate findings to Buyers while documenting details for appraisals.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax quality standards.
•Handle administrative tasks (reports, transaction paperwork, auditing documents, payments) and coordinate service appointments/repair order invoice accuracy while following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly

Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

•Strong communication skills to represent CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver's license

Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Office Suite

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct vehicle condition assessments and communicate findings to Buyers while documenting details for appraisals.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax quality standards.
•Handle administrative tasks (reports, transaction paperwork, auditing documents, payments) and coordinate service appointments/repair order invoice accuracy while following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly

Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

•Strong communication skills to represent CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•High School Diploma (or equivalent) and a valid driver’s license.
•Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
•Ability to lift up to 25 lbs and accurately read and transcribe data.

Experience:RetailCustomer service

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver's license

Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Office Suite

Company Brief

CarMax

Industry: Automotive

Website