NBC Universal

3 months ago

Manager, Production Technology Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead and mentor a Miami-based engineering team delivering round-the-clock live television production technology support for NBCU Telemundo Center, while shaping strategy, processes, and architecture across broadcast facilities. Manage production control rooms, studios and related equipment; collaborate with cross-functional teams, oversee client-facing projects, and ensure secure, high-availability technical environments for multi-camera live events.

Location: Miami

Workplace: Onsite

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Seniority: Manager level

Key Responsibilities

•Build and maintain a strong engineering team.
•Provide regular employee feedback and performance reviews.
•Develop partnerships across NBCU engineering teams with cross-facility support and engagement.
•Assume responsibility for the technical performance of Studios, Control Rooms and associated systems for the NBCU Telemundo Center production facility.
•Responsible for the team that provides around-the-clock technical support of a complex broadcast production environment consisting of multiple studios and production control rooms.
•Monitor and oversee operational readiness of current facilities, maintaining in-depth understanding of all relevant technical systems.
•Coordinate the activities of team involved in the maintenance, support, deployment and configuration of broadcast equipment.
•Collaborate with production to design technical plans supporting special, multi-camera live events.
•Work with production clients to successfully execute tactical support of event productions.
•Leading up to and during events, provide around-the-clock technical support of the broadcast production.
•Take a responsible role for projects and act as client interface, working both formally and informally with operations teams, clients, and executive management.
•Track timelines, manage priorities and schedules, and set client expectations.
•Capture technical requirements, provide solutions, and ensure resources are available to hit required timelines.
•Collaborate closely with the NBCU cyber security team to build systems with security best practices.
•Collaborate in building out enterprise-wide monitoring systems with automated alerting and dashboarding interfaces for easy troubleshooting.

Travel: Medium travel

Key Requirements

•Bachelor’s degree in Film Production, Broadcasting, Computer Science, Electrical Engineering or related fields, or equivalent work experience.
•5+ years of recent experience supporting live television production environments.
•3+ years of recent management or supervisory experience, including providing performance feedback.
•Must be willing to work evenings, overnights, weekends, and holidays with little or/no notice, depending on production schedules
•Must be willing to travel on an as-needed basis.

Experience:5+ yearsLive television productionTelevision productionBroadcasting

Education:Bachelor's

Skills:LeadershipCommunicationCollaborationCustomer serviceProblem-solving

Languages:English

Tech Stack:Television productionBroadcast equipmentAutomationMonitoringSecurity

Company Brief

NBC Universal

NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.

Industry: Film & Television

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: New York City, United States

Founded: 2004

Glassdoor: 4.0

Website LinkedIn Glassdoor

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NBC Universal

3 months ago

Manager, Production Technology Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Miami

Workplace: Onsite

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Seniority: Manager level

Key Responsibilities

•Build and maintain a strong engineering team.
•Provide regular employee feedback and performance reviews.
•Develop partnerships across NBCU engineering teams with cross-facility support and engagement.
•Assume responsibility for the technical performance of Studios, Control Rooms and associated systems for the NBCU Telemundo Center production facility.
•Responsible for the team that provides around-the-clock technical support of a complex broadcast production environment consisting of multiple studios and production control rooms.
•Monitor and oversee operational readiness of current facilities, maintaining in-depth understanding of all relevant technical systems.
•Coordinate the activities of team involved in the maintenance, support, deployment and configuration of broadcast equipment.
•Collaborate with production to design technical plans supporting special, multi-camera live events.
•Work with production clients to successfully execute tactical support of event productions.
•Leading up to and during events, provide around-the-clock technical support of the broadcast production.
•Take a responsible role for projects and act as client interface, working both formally and informally with operations teams, clients, and executive management.
•Track timelines, manage priorities and schedules, and set client expectations.
•Capture technical requirements, provide solutions, and ensure resources are available to hit required timelines.
•Collaborate closely with the NBCU cyber security team to build systems with security best practices.
•Collaborate in building out enterprise-wide monitoring systems with automated alerting and dashboarding interfaces for easy troubleshooting.

Travel: Medium travel

Key Requirements

•Bachelor’s degree in Film Production, Broadcasting, Computer Science, Electrical Engineering or related fields, or equivalent work experience.
•5+ years of recent experience supporting live television production environments.
•3+ years of recent management or supervisory experience, including providing performance feedback.
•Must be willing to work evenings, overnights, weekends, and holidays with little or/no notice, depending on production schedules
•Must be willing to travel on an as-needed basis.

Experience:5+ yearsLive television productionTelevision productionBroadcasting

Education:Bachelor's

Skills:LeadershipCommunicationCollaborationCustomer serviceProblem-solving

Languages:English

Tech Stack:Television productionBroadcast equipmentAutomationMonitoringSecurity

Company Brief

NBC Universal

Industry: Film & Television

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: New York City, United States

Founded: 2004

Glassdoor: 4.0

Website LinkedIn Glassdoor