Store Team Lead, Midvalley (JOHOR BAHRU, 01, MY, 81100)

Crocs Inc.
Johor Bahru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Customer service","Teamwork","Time management"]

Lead daily store operations and ensure outstanding consumer service using the C.H.A.R.M. service model. Oversee opening/closing procedures, educate teams on products and promotions, and drive daily sales targets to meet company goals. Coordinate, delegate, and prioritize activities to hit store deadlines, support retail operations like POS management, stock replenishment, pricing/markdowns, and loyalty program promotion, and uphold asset protection and cleanliness standards.

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FursaFursa
Crocs Inc.
Crocs Inc.
14 hours ago

Store Team Lead, Midvalley (JOHOR BAHRU, 01, MY, 81100)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead daily store operations and ensure outstanding consumer service using the C.H.A.R.M. service model. Oversee opening/closing procedures, educate teams on products and promotions, and drive daily sales targets to meet company goals. Coordinate, delegate, and prioritize activities to hit store deadlines, support retail operations like POS management, stock replenishment, pricing/markdowns, and loyalty program promotion, and uphold asset protection and cleanliness standards.
Location: Johor Bahru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M. service model.
  • •Oversee opening and closing procedures, and educate team members on products and promotions.
  • •Coordinate, delegate, prioritize, and meet store deadlines with follow-up on daily activities.
  • •Support retail operations, including POS system management, stock replenishment, pricing and markdowns, loyalty program promotion, and cleanliness standards.
  • •Lead by example and collaborate with Store Management to improve performance using sales-driven techniques, while adhering to asset protection policies.

Key Requirements

  • •2–3 years of total retail experience, with preference for previous store leadership experience.
  • •Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
  • •Proven written and verbal communication skills for store teams, operations managers, District Managers, and corporate partners.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Flexibility in scheduling, including availability for nights, weekends, holidays, and extended hours.
Experience:Retail
Skills:LeadershipCommunicationCustomer serviceTeamworkTime management
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn