Associate Manager PT under 20 hours - Opry Mills

Samsonite
Nashville
Workplace: OnsitePart timeFunction: Communications, PR & CommunitySkills: ["Client service","Leadership","Communication","De-escalation","Time management"]

Lead clienteling and drive personal and store sales performance by meeting baseline goals and KPIs across conversion, DPT, UPT, and client data capture. Support retail leadership through initiative, planning, and taking ownership of tasks and deadlines. Help train and coach associates using roleplay and feedback tools, while monitoring development goals. Ensure compliance, payroll accuracy via timecards, and consistent world-class client experience through visual merchandising and event execution.

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FursaFursa
Samsonite
Samsonite
1 day ago

Associate Manager PT under 20 hours - Opry Mills

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Lead clienteling and drive personal and store sales performance by meeting baseline goals and KPIs across conversion, DPT, UPT, and client data capture. Support retail leadership through initiative, planning, and taking ownership of tasks and deadlines. Help train and coach associates using roleplay and feedback tools, while monitoring development goals. Ensure compliance, payroll accuracy via timecards, and consistent world-class client experience through visual merchandising and event execution.
Location: Nashville
Workplace: Onsite
Employment Type: Part time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Plan, prioritize, and champion change with initiative while taking ownership of tasks and deadlines.
  • •Help train and develop associates through roleplay, coaching, and store training support.
  • •Provide coaching and feedback by clearly articulating strengths, goals, and opportunities and using company tools for 360-degree coaching culture.
  • •Support compliance by managing timecards for payroll accuracy, maintaining Tumi University training, and adhering to company policies and procedures.

Pay and Benefits

Perks:Work-life BalanceTrainingEmployee DiscountSick TimeEap401kIncentive Program

Key Requirements

  • •Understand the TUMI brand with passion for the lifestyle, clients, and product assortment.
  • •Demonstrate strong sales and client experience, preferably in the luxury market.
  • •Proven success meeting sales goals and KPI targets.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Strong integrity, leadership by example, and time management skills.
Experience:Luxury retailClienteling
Skills:Client serviceLeadershipCommunicationDe-escalationTime management

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn