Specialist Medical Support (m/w/d) 80 - 100% (Zürich, CH)

Zurich Insurance
Zurich
Workplace: HybridFull timeFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Initiative","Teamwork","Resilience","Communication"]

Serve as the first point of contact for internal claims teams on medical and insurance-medicine questions. In an autonomous role, you review medical documentation, steer medical case management, and coordinate closely with physician advisors during case discussions. You assess work ability, therapies, cost-approval requests, and recovery courses, while providing accurate answers to all insurance-medicine queries. Work in a multilingual team across Switzerland, with a hybrid setup and limited travel.

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FursaFursa
Zurich Insurance
Zurich Insurance
14 hours ago

Specialist Medical Support (m/w/d) 80 - 100% (Zürich, CH)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as the first point of contact for internal claims teams on medical and insurance-medicine questions. In an autonomous role, you review medical documentation, steer medical case management, and coordinate closely with physician advisors during case discussions. You assess work ability, therapies, cost-approval requests, and recovery courses, while providing accurate answers to all insurance-medicine queries. Work in a multilingual team across Switzerland, with a hybrid setup and limited travel.
Location: Zurich
Workplace: Hybrid
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Mid level

Key Responsibilities

  • •Steer medical case management and assess medical documents (e.g., doctor reports, expert opinions) from an insurance-medicine perspective.
  • •Maintain a network of medical consultants and collaborate with them during case discussions to clarify complex medical issues.
  • •Assess work capacity, therapies, requests for cost approval, and recovery progress.
  • •Answer all medical insurance questions.
  • •Handle inquiries from across Switzerland within an engaged, multilingual team.
Travel: Low travel

Key Requirements

  • •Training as a nurse (HF, FH, BSc) with at least five years of experience in acute care, ideally with a focus on psychiatry.
  • •Strong affinity to medicine.
  • •Excellent, idiomatic German (written and spoken); good French skills are an advantage.
  • •Initiative and a team-capable, resilient personality with strong communication skills.
  • •Experience in insurance medicine is an advantage.
Skills:InitiativeTeamworkResilienceCommunication
Languages:GermanFrench

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn