Lucid Motors

1 month ago

Service Manager, Dusseldorf (m/f/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead and develop the Lucid Service Center team, drive premium service delivery, and ensure operational efficiency in a high-visibility automotive service environment. You will coordinate cross-functional teams, maintain high customer satisfaction, and uphold Lucid’s standards while navigating a hands-on leadership role in a European market.

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead, coach, and develop the Service Center team across all operational areas, including customer service, repair quality, parts logistics, and scheduling
•Ensure consistent delivery of Lucid’s premium service standards, driving customer satisfaction and loyalty
•Act as the escalation point for customer issues, ensuring swift, professional resolution
•Manage workflow and prioritize tasks to maximize efficiency and throughput without compromising quality
•Drive cross-functional collaboration with Sales, Delivery, Parts, and Technical Operations

Key Requirements

•Completed technical education (e.g., Kfz-Meisterbrief) or equivalent
•Minimum 10 years of experience in the automotive service industry, with at least 5 years in a managerial role
•Fluent in German and English (written and spoken)
•Strong organizational and leadership skills, with experience managing cross-functional teams
•Valid Class B driver's license

Experience:10+ yearsAutomotiveEVPremium OEM

Education:Professional (JD, MD, etc.)

Skills:LeadershipInterpersonal skillsCommunicationProblem-solvingMentorship

Licenses:Class B driver's license

Certifications:Kfz-MeisterbriefMaster Technician

Languages:GermanEnglish

Tech Stack:Microsoft OfficeDMS

Company Brief

Lucid Motors

Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.

Industry: Electric Vehicles

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newark, California, United States

Founded: 2007

Website LinkedIn

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Lucid Motors

1 month ago

Service Manager, Dusseldorf (m/f/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead, coach, and develop the Service Center team across all operational areas, including customer service, repair quality, parts logistics, and scheduling
•Ensure consistent delivery of Lucid’s premium service standards, driving customer satisfaction and loyalty
•Act as the escalation point for customer issues, ensuring swift, professional resolution
•Manage workflow and prioritize tasks to maximize efficiency and throughput without compromising quality
•Drive cross-functional collaboration with Sales, Delivery, Parts, and Technical Operations

Key Requirements

•Completed technical education (e.g., Kfz-Meisterbrief) or equivalent
•Minimum 10 years of experience in the automotive service industry, with at least 5 years in a managerial role
•Fluent in German and English (written and spoken)
•Strong organizational and leadership skills, with experience managing cross-functional teams
•Valid Class B driver's license

Experience:10+ yearsAutomotiveEVPremium OEM

Education:Professional (JD, MD, etc.)

Skills:LeadershipInterpersonal skillsCommunicationProblem-solvingMentorship

Licenses:Class B driver's license

Certifications:Kfz-MeisterbriefMaster Technician

Languages:GermanEnglish

Tech Stack:Microsoft OfficeDMS

Company Brief

Lucid Motors

Industry: Electric Vehicles

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newark, California, United States

Founded: 2007

Website LinkedIn