Director - Personal Shopping & Client Relations North America @MYTHERESA
YOOX Net‑a‑Porter Group
New York
Workplace: HybridFull timeUSD 200,000+ annuallyFunction: Executive & General ManagementExperience: 8-12 yearsSkills: ["Leadership","Communication","Relationship-building","Analytical thinking"]Lead North America Personal Shopping and Client Relations, owning performance, growth, and revenue targets across the region. Build and manage a high-performing team of Personal Shoppers, elevate the client experience, and use data-driven insights to fine-tune clienteling and engagement. Collaborate with leadership, tech/product, and cross-functional teams to drive growth and lifetime value for luxury NA clients.
