Brokerage Registered Client Service Associate - Frederick, Maryland

Truist Financial
United States
Workplace: OnsiteFull timeUSD 60,000 - 75,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Exceptional telephone skills","Time management","Professional communication","Client interaction","Self-directed work"]

Support Financial Advisors by servicing clients when they are unavailable—preparing financial plans, conducting investment research, processing trades, and handling orders and corporate actions. Manage client communications and records, schedule appointments, and maintain the advisor’s calendar. Help drive sales opportunities via outbound outreach using internal and bank leads, while providing operational guidance and mitigating risk through required authentication.

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Truist Financial
Truist Financial
3 days ago

Brokerage Registered Client Service Associate - Frederick, Maryland

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Last checked: 3 hours agoStatus: Live

Job Summary

Support Financial Advisors by servicing clients when they are unavailable—preparing financial plans, conducting investment research, processing trades, and handling orders and corporate actions. Manage client communications and records, schedule appointments, and maintain the advisor’s calendar. Help drive sales opportunities via outbound outreach using internal and bank leads, while providing operational guidance and mitigating risk through required authentication.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Assist Financial Advisors in servicing clients, including preparing financial plans, conducting investment research, and completing client trades and transactions.
  • •Receive and place orders as directed, respond to client queries about market information, and handle trading/order features such as GTC expiration and settlement.
  • •Schedule and confirm client appointments, manage related administrative tasks, enter data in Salesforce, and prepare client correspondence and maintain client records.
  • •Maximize sales opportunities by contacting potential investment clients using internal and bank leads and applying product/industry knowledge.
  • •Mitigate risk through required authentication standards for incoming/outgoing calls and authentication callbacks for high-risk transactions, while supporting operational request processing.

Pay and Benefits

Salary: USD 60,000 - 75,000 annually
Perks:Health InsuranceDentalVision401kPaid Holidays

Key Requirements

  • •Bachelor’s degree or equivalent experience and related training.
  • •Experience in the securities industry and/or a sales assistant role.
  • •Knowledge of securities markets, brokerage accounts, and annuity product features and attributes.
  • •FINRA SIE plus Financial Industry Regulatory Authority (FINRA) Series 7 and Series 66 licenses (or at least one license with ability to obtain the others within 365 days).
  • •Exceptional telephone skills and the ability to communicate professionally with clients and teammates about securities transactions and brokerage accounts.
Experience:Securities industryBrokerageCall centerOutbound sales
Education:Bachelor's
Skills:Exceptional telephone skillsTime managementProfessional communicationClient interactionSelf-directed work
Licenses:FINRA SIEFINRA Series 7FINRA Series 66
Certifications:FINRA SIEFINRA Series 7FINRA Series 66
Languages:English
Tech Stack:SalesforceMicrosoft Office

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn