UX Researcher - Global E-Commerce (US)

TikTok
Seattle
Workplace: OnsiteFull timeFunction: Research & Scientific (R&D)Experience: 1+ yearsEducation: bachelorsSkills: ["Independent problem-solving","Communication","Project management","Stakeholder influence","Data analysis"]

Conduct UX research to understand e-commerce consumers, merchants, and influencers across Latin America and other global markets. Define research questions, choose appropriate methods, and design/implement studies that generate actionable insights for product strategy. Track how product changes impact user behavior and attitudes over time, and use quantitative and qualitative evidence to inform stakeholders. Perform foundational research to explore long-term product opportunities.

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FursaFursa
TikTok
TikTok
1 month ago

UX Researcher - Global E-Commerce (US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Conduct UX research to understand e-commerce consumers, merchants, and influencers across Latin America and other global markets. Define research questions, choose appropriate methods, and design/implement studies that generate actionable insights for product strategy. Track how product changes impact user behavior and attitudes over time, and use quantitative and qualitative evidence to inform stakeholders. Perform foundational research to explore long-term product opportunities.
Location: Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Entry level

Key Responsibilities

  • •Understand needs of e-commerce consumers, merchants, and influencers across Latin America and other global markets in collaboration with cross-functional leads.
  • •Identify key research questions to shape e-commerce product strategy across different markets.
  • •Select and design research methods based on questions, timelines, and resourcing, and implement studies.
  • •Synthesize findings into practical, impactful insights to support stakeholder decision-making.
  • •Measure and track how product changes affect user behaviors and attitudes over time, revealing key reasons with data rationale.
Travel: Medium travel

Key Requirements

  • •At least 1 year of experience in UX research, preferably in the e-commerce/tech industry.
  • •Bachelor’s degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or a related field.
  • •Experience and/or knowledge of qualitative and quantitative research methods (e.g., usability studies, focus groups, interviews, diary studies, surveys, A/B testing).
  • •Be able to conduct interviews and design questionnaires in the US.
  • •Analyze large sample data using statistical tools such as SQL, Python, R, or SPSS.
Experience:1+ yearsE-commerceTech
Education:Bachelor's
Skills:Independent problem-solvingCommunicationProject managementStakeholder influenceData analysis
Tech Stack:SQLPythonRSPSSA/B testing

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn