Assistant Store Manager, Queensbay

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Team culture","Performance management","Customer service","Communication"]

Lead daily store operations and help drive outstanding consumer experiences using Crocs’ C.H.A.R.M service model. Partner with the Store Manager to coordinate, delegate, and prioritize tasks across teams while supporting sales performance and individual KPIs. Manage key retail functions including opening/closing procedures, cash handling, POS systems, stock room operations, pricing/markdowns, loyalty promotions, and store cleanliness—while adhering to asset protection and inventory control policies.

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Crocs Inc.
Crocs Inc.
3 hours ago

Assistant Store Manager, Queensbay

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead daily store operations and help drive outstanding consumer experiences using Crocs’ C.H.A.R.M service model. Partner with the Store Manager to coordinate, delegate, and prioritize tasks across teams while supporting sales performance and individual KPIs. Manage key retail functions including opening/closing procedures, cash handling, POS systems, stock room operations, pricing/markdowns, loyalty promotions, and store cleanliness—while adhering to asset protection and inventory control policies.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences using Crocs’ C.H.A.R.M service model.
  • •Champion a positive team culture by sharing ideas, feedback, and concerns while demonstrating core values.
  • •Support daily retail operations including consumer service, POS management, stock room management and replenishment, pricing/markdowns, loyalty promotion, and store cleanliness/recovery standards.
  • •Coordinate with the Store Manager to oversee store-wide operations by prioritizing and delegating daily tasks to ensure timely completion.
  • •Adhere to Crocs policies including asset protection, shortage prevention, inventory control, and compliance initiatives.

Key Requirements

  • •Be 18 years or older.
  • •2-3 years of retail experience, preferably with prior store leadership roles.
  • •Flexibility to work nights, weekends, holidays, and extended hours with regular attendance and punctuality.
  • •Proven ability to inspire and empower teams while driving performance and achieving results.
  • •Valid driver’s license and acceptable driving record may be required if driving is an essential function.
Experience:Retail
Skills:LeadershipTeam culturePerformance managementCustomer serviceCommunication
Licenses:Driver’s license
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn