Coordonnateur flux retour

Thales
Montreal
Workplace: HybridFull timeFunction: Executive & General ManagementEducation: certificationSkills: ["Attention to detail","Autonomy","Analytical thinking","Prioritization","Teamwork"]

Manage and track repair flow between customers and suppliers within the Avionics Supply Chain team, ensuring delivery performance targets are met. Record repairable materials in the ERP, ship items to appropriate supplier centers, handle customer orders and disputes, and monitor repair status to optimize TAT (turnaround time). Prepare follow-up reports, identify at-risk repairs, coordinate return shipments with required technical/regulatory documentation.

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FursaFursa
Thales
Thales
1 day ago

Coordonnateur flux retour

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Last checked: 4 hours agoStatus: Live

Job Summary

Manage and track repair flow between customers and suppliers within the Avionics Supply Chain team, ensuring delivery performance targets are met. Record repairable materials in the ERP, ship items to appropriate supplier centers, handle customer orders and disputes, and monitor repair status to optimize TAT (turnaround time). Prepare follow-up reports, identify at-risk repairs, coordinate return shipments with required technical/regulatory documentation.
Location: Montreal
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Record materials to be repaired in the ERP according to applicable requirements (quality, customer, procedures).
  • •Send products to suppliers/competency centers according to the defined industrial organization.
  • •Process customer orders and manage disputes.
  • •Monitor repair progress with suppliers via regular calls and emails, optimizing repair turnaround time (TAT).
  • •Prepare repair quotations and tracking reports, identify delay-risk repairs, inform customers on status/dates, and return repaired equipment with required documentation.

Pay and Benefits

Perks:Health InsuranceDentalHsaLife InsuranceRetirement Savings

Key Requirements

  • •DEC education
  • •Bilingual French/English (spoken and written)
  • •SAP experience is an asset
  • •Proficiency in Word and Excel
  • •Strong attention to detail, autonomy, analytical thinking, prioritization, and respect for deadlines
Education:Certification / Diploma
Skills:Attention to detailAutonomyAnalytical thinkingPrioritizationTeamwork
Languages:FrenchEnglish
Tech Stack:ERPSAPWordExcel

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn