Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer focus","Multitasking"]

Greet customers in the branch lobby and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice and connect customers with bankers for next steps while following cash-handling procedures and relevant state and local regulations. Build long-term customer relationships through strong listening, problem-solving, and communication, working branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice and connect customers with bankers for next steps while following cash-handling procedures and relevant state and local regulations. Build long-term customer relationships through strong listening, problem-solving, and communication, working branch hours that may include evenings and weekends.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in the branch lobby and assist with simple transactions.
  • •Use and demonstrate digital tools (mobile app and ATMs) to complete transactions.
  • •Provide personalized advice and recommend solutions aligned to customers’ financial goals.
  • •Follow cash handling procedures and comply with state and local laws and regulations.
  • •Connect customers to bankers for next steps while maintaining strong customer relationships.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveRetirement BenefitsWellness Stipend

Key Requirements

  • •High school degree or GED.
  • •At least 6 months of experience processing transactions (cash and/or digital payments).
  • •At least 1 year of demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Customer-centric approach to deliver exceptional service, comfortable with digital technology and problem-solving.
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer focusMultitasking
Languages:US

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website