Personal Banker II

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer relationship building","Consultative communication","Risk awareness","Decision making","Business acumen"]

Provide exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers through proactive outreach and a consultative sales/service approach. Tailor recommendations to customer needs, maintain product and process knowledge, collaborate with internal partners to resolve issues, and analyze credit and financial information to support appropriate solutions. Follow risk and ethical conduct expectations and ensure actions drive positive customer experiences.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Provide exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers through proactive outreach and a consultative sales/service approach. Tailor recommendations to customer needs, maintain product and process knowledge, collaborate with internal partners to resolve issues, and analyze credit and financial information to support appropriate solutions. Follow risk and ethical conduct expectations and ensure actions drive positive customer experiences.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes, and provide customer support that reinforces the value of technology.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit and other financial information to ensure customers are aligned with appropriate solutions while following policies and ethics expectations.
Travel: Low travel

Key Requirements

  • •High school diploma/GED and 1 year customer service experience, or a college degree or equivalent military experience.
  • •Experience in a sales environment; experience in the financial industry is a plus.
  • •Ability to analyze credit and financial information and make sound decisions.
  • •Demonstrated ability to develop comfort with new household acquisitions and deepen customer relationships.
  • •Must complete S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:1+ yearsFinancial services
Education:High School
Skills:Customer relationship buildingConsultative communicationRisk awarenessDecision makingBusiness acumen
Certifications:NMLS S.A.F.E. Act registration

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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