eSales Agent - Mercedes Benz of Calabasas

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 17 - 17 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Communication","Multi-tasking","Goal orientation","Organization","Customer relationship building"]

Engage customers contacting the dealership to purchase new or pre-owned vehicles by handling inbound phone calls, internet inquiries, and chats. Use lead management tools and CRM to respond promptly and professionally, provide pricing and payment options, and generate sales/appointment bookings. Stay current on inventory, products, finance and incentive programs, follow an outreach cadence, and track performance against KPIs while driving appointment and sales results.

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Sonic Automotive
Sonic Automotive
5 days ago

eSales Agent - Mercedes Benz of Calabasas

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Engage customers contacting the dealership to purchase new or pre-owned vehicles by handling inbound phone calls, internet inquiries, and chats. Use lead management tools and CRM to respond promptly and professionally, provide pricing and payment options, and generate sales/appointment bookings. Stay current on inventory, products, finance and incentive programs, follow an outreach cadence, and track performance against KPIs while driving appointment and sales results.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Answer inbound phone calls, internet inquiries, and chats to establish customer contact and first impression.
  • •Respond to guest questions with timely, relevant, professional and courteous information.
  • •Facilitate providing guests with price and purchasing information, including payment options and quotes.
  • •Generate sales and acquisition appointments from active leads and inquiries.
  • •Manage follow-up with active guests, adhere to outreach cadence, and maintain KPI understanding.

Pay and Benefits

Salary: USD 17 hourly
Perks:Health InsuranceDentalVisionHsa401kPaid Leave

Key Requirements

  • •Minimum 1 year of call center or sales-focused experience.
  • •Ability to set priorities, multi-task, and achieve goals in a fast-paced environment.
  • •Exceptional communication skills (written and verbal) and highly proficient verbal phone skills.
  • •Must be adaptable to change and able to establish and maintain strong internal and external relationships.
  • •Must be authorized to work in the USA; valid driver’s license and ability to pass pre-employment testing (background check, MVR, drug test, credit report).
Experience:1+ yearsAutomotiveCall centerSales
Skills:CommunicationMulti-taskingGoal orientationOrganizationCustomer relationship building
Licenses:Valid Driver's License
Languages:English
Tech Stack:CRMLead management tools

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn