Rental Agent - وكيل تأجير

Alturki Holding
Jeddah
Workplace: OnsiteFull timeFunction: OtherSkills: ["Customer communication","Customer service","Sales and upselling","Payment processing","Inventory and cash management"]

Ensure an excellent rental experience by managing customer inquiries, advising customers on suitable rental vehicles, and handling rental agreements and upselling of optional extras. You’ll oversee vehicle maintenance, inventory, cash sheets, and daily/end-of-duty reports, and process payments (credit card via company system, cash, POS, and bank transfer). You’ll also coordinate with drivers on vehicle checks, cleanliness, and fuel readiness for the next client.

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FursaFursa
Alturki Holding
Alturki Holding
1 month ago

Rental Agent - وكيل تأجير

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Ensure an excellent rental experience by managing customer inquiries, advising customers on suitable rental vehicles, and handling rental agreements and upselling of optional extras. You’ll oversee vehicle maintenance, inventory, cash sheets, and daily/end-of-duty reports, and process payments (credit card via company system, cash, POS, and bank transfer). You’ll also coordinate with drivers on vehicle checks, cleanliness, and fuel readiness for the next client.
Location: Jeddah
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Communicate with customers to answer questions and address concerns about reservations or rental vehicles.
  • •Help customers choose suitable vehicles based on factors such as price and size.
  • •Prepare and manage rental agreements in the system with compliance to company policies and procedures, including upselling vehicles and optional extras.
  • •Process payments (credit card via the company system and balance of daily transactions), prepare bank deposits, and maintain transaction records and customer counts.
  • •Maintain vehicle readiness by supervising driver checks (tyres, accessories, mileage), updating inventory for vehicles in use or maintenance, and ensuring vehicles are clean and fueled for the next client.

Key Requirements

  • •Communicate with customers to answer questions and address concerns about reservations or rental vehicles.
  • •Advise customers on selecting a vehicle that meets their needs based on factors like price and size.
  • •Prepare rental agreements and advise customers on optional extras while informing them of contract details, rental policies, and procedures.
  • •Process payments using multiple methods (credit card via the company system, cash, POS, and bank transfer) and maintain transaction records.
  • •Oversee vehicle maintenance activities, inventory, cash sheets, and daily business reporting.
Skills:Customer communicationCustomer serviceSales and upsellingPayment processingInventory and cash management

Company Brief

Alturki Holding
Diversified holding company with interests across construction, industrial services, manufacturing, and other business sectors. The group manages a portfolio of operating companies serving commercial and industrial customers in Saudi Arabia and beyond.
Industry: Conglomerates & Holding Companies
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Khobar, Saudi Arabia
Founded: 1975
WebsiteLinkedIn