Personal Banker II

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer focus","Communication","Decision-making","Relationship building","Risk awareness"]

Build and maintain long-lasting relationships with existing and prospective customers by delivering an exceptional, consultative customer experience. Understand customer needs, recommend appropriate solutions across the customer lifecycle, and maintain knowledge of banking products and processes. Partner with internal teams to resolve issues, analyze credit and financial information to guide recommendations, and follow risk, ethics, and conduct expectations. Travel within the business footprint may be required for meetings or training.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Build and maintain long-lasting relationships with existing and prospective customers by delivering an exceptional, consultative customer experience. Understand customer needs, recommend appropriate solutions across the customer lifecycle, and maintain knowledge of banking products and processes. Partner with internal teams to resolve issues, analyze credit and financial information to guide recommendations, and follow risk, ethics, and conduct expectations. Travel within the business footprint may be required for meetings or training.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Cultivate, maintain, and enhance customer relationships in an assigned book of business through proactive outreach in person, by phone, or other channels.
  • •Use a consultative sales approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of banking products, services, and processes and provide support that reinforces the value of technology.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Identify, assess, manage, monitor, and report risks while following policies and the Bancorp Code of Business Conduct and Ethics.
Travel: Low travel

Key Requirements

  • •High school diploma/GED and 1 year of customer service experience, or a college degree or equivalent military experience.
  • •Experience in a sales environment; financial industry experience is a plus.
  • •Ability to analyze credit and financial information and make sound decisions.
  • •Demonstrated ability to develop comfort with acquiring new households and deepening customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication; must complete S.A.F.E. Act registration through NMLS at the time of employment.
Experience:1+ yearsFinancial services
Education:High School
Skills:Customer focusCommunicationDecision-makingRelationship buildingRisk awareness
Certifications:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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