Manager, Services

Celonis
New York
Workplace: OnsiteFull timeUSD 158,000 - 186,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Communication","Leadership","Stakeholder management","Project management","Negotiation"]

Lead and develop a high-performing services team (10+ Consultants and Project Managers) to drive successful Celonis deployments across North America, partnering with Sales and Value Engineering to maximize ACV, ensure customer satisfaction, adoption, and measurable business impact.

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Celonis
Celonis
3 months ago

Manager, Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and develop a high-performing services team (10+ Consultants and Project Managers) to drive successful Celonis deployments across North America, partnering with Sales and Value Engineering to maximize ACV, ensure customer satisfaction, adoption, and measurable business impact.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Sales - position and sell the right services, work closely with Sales and Value Engineering to support ACV land and expand motions; maximize services revenue and ensure utilization targets
  • •Delivery - manage portfolio of projects to success, build relationships with largest/most strategic customers in region; ensure timely deployments and measure business impact; forecast and monitor resource capacity and utilization
  • •Value and Adoption - drive a value-focused mindset, ensure project governance to deliver rapid improvements and fast ROI; drive adoption including user onboarding, training, and knowledge transfer
  • •Product - ensure deep product and technical knowledge to lead and enable Celonis Consultants and Project Managers on deployments and new product introductions
  • •People - build and manage a high-performance team, staffing across Celonis Project Managers and Consultants with focus on growth and retention

Pay and Benefits

Salary: USD 158,000 - 186,000 annually
Perks:RsusHealth InsuranceDental401kPaid Leave

Key Requirements

  • •7+ years of experience delivering high complex projects as a Program Manager or Program Director.
  • •Proven leadership experience either directly managing or indirectly leading teams focused on BI/analytics project
  • •Proven track record of leading complex transformational customer programs.
  • •Good understanding of the implementation of Celonis products, at a level required to lead and direct Celonis Consultants and Project Managers
  • •Experience in managing professional services teams, preferably in enterprise SaaS companies
Experience:7+ yearsBI/analyticsEnterprise SaaSProcess miningProcess Intelligence
Skills:CommunicationLeadershipStakeholder managementProject managementNegotiation
Languages:English
Tech Stack:CelonisProcess MiningAI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Celonis
Provides cloud-based process mining and execution management software that helps organizations visualize, analyze, and optimize business processes to improve efficiency, reduce costs, and accelerate operational transformation across enterprise systems.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 2011
WebsiteLinkedIn