Sales & Service Manager - Century City

Alo Yoga
Los Angeles
Workplace: OnsiteFull timeUSD 33.8 - 39.43 hourlyFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal communication","Coaching","Time management","Personal accountability","Team leadership"]

Lead store sales and guest experience by rooting out sales opportunities, overseeing the Sales & Service team, and ensuring effective sales floor coverage. Partner with the General Manager on sales strategy, budgets, reporting, and future planning, while representing the business in meetings. Drive talent development through coaching, scheduling, and succession planning, and execute deliverables within the ALO Sales & Service Model to support cross-functional goals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
2 days ago

Sales & Service Manager - Century City

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 35 minutes agoStatus: Live

Job Summary

Lead store sales and guest experience by rooting out sales opportunities, overseeing the Sales & Service team, and ensuring effective sales floor coverage. Partner with the General Manager on sales strategy, budgets, reporting, and future planning, while representing the business in meetings. Drive talent development through coaching, scheduling, and succession planning, and execute deliverables within the ALO Sales & Service Model to support cross-functional goals.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Root cause sales opportunities and partner with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team to deliver exceptional guest experience through guest connection assessment, product education, and feedback/coaching.
  • •Build and maintain client relationships daily with customers.
  • •Develop workforce solutions and lead selling initiatives to ensure effective sales floor coverage throughout the store.
  • •Partner with the General Manager to build and implement Sales & Service strategy, and manage budget, reporting, and sales planning metrics.

Pay and Benefits

Salary: USD 33.8 - 39.43 hourly
Perks:Health InsuranceDentalVision401kClothing AllowanceEmployee Discount

Key Requirements

  • •3-5 years of retail or related industry leadership experience
  • •Working knowledge of MS Office (Word, Excel and Outlook)
  • •Extraordinary interpersonal and communication skills (verbal and written)
  • •Agile with the ability to handle multiple tasks in a changing environment
  • •Ability to lift, push, carry or move up to 50 pounds and safely perform physical tasks while standing and moving for an entire shift
Experience:3-5 yearsRetailRetail leadership
Skills:Interpersonal communicationCoachingTime managementPersonal accountabilityTeam leadership
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn