Store Manager, Full-Time - Upper East Side

Reformation
New York
Workplace: OnsiteFull timeUSD 70,000 - 125,000 annuallyFunction: Administration & Executive AssistanceExperience: 4+ yearsSkills: ["Interpersonal skills","Leadership","Continuous improvement mindset","Strategic collaboration","Prioritization"]

Lead day-to-day operations for a Reformation store to achieve revenue goals while delivering an elevated, customer-first experience. Monitor sales performance, manage budget and expenses, coach the team on sales and client interactions, and maintain exceptional NPS scores. Own inventory accuracy, loss prevention, facility standards, and merchandising presentation. Partner with corporate teams through weekly feedback to influence allocations and continuous improvement.

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FursaFursa
Reformation
Reformation
1 day ago

Store Manager, Full-Time - Upper East Side

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead day-to-day operations for a Reformation store to achieve revenue goals while delivering an elevated, customer-first experience. Monitor sales performance, manage budget and expenses, coach the team on sales and client interactions, and maintain exceptional NPS scores. Own inventory accuracy, loss prevention, facility standards, and merchandising presentation. Partner with corporate teams through weekly feedback to influence allocations and continuous improvement.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Measure and monitor sales performance and take action to improve business performance.
  • •Own operational execution to achieve revenue targets while balancing budget and expenses.
  • •Lead the sales floor and deliver an excellent customer experience while coaching the team in real time.
  • •Maintain inventory accuracy and controls; lead and train the team to ensure consistent deliverables.
  • •Manage day-to-day retail team performance, including scheduling for payroll goals, hiring, training, development, and feedback.

Pay and Benefits

Salary: USD 70,000 - 125,000 annually
Perks:Health InsuranceDentalVisionPaid LeaveRetirementCommuter BenefitsFertility CareClothing Discount

Key Requirements

  • •Minimum 5 years of retail experience required.
  • •Minimum 4 years of retail management experience required.
  • •Experience working with a sales or retail organization and/or operationally intensive business.
  • •Ability to work in a fast-paced, cross-functional team environment.
  • •Strong interpersonal skills and ability to interact with diverse personalities.
Experience:4+ yearsRetailSalesCustomer experience
Skills:Interpersonal skillsLeadershipContinuous improvement mindsetStrategic collaborationPrioritization
Tech Stack:GSuite

Company Brief

Reformation
Designs and sells sustainable, trend-driven women's apparel and accessories with an emphasis on eco-friendly materials, ethical production, and transparent supply chains. Operates direct-to-consumer retail and e-commerce channels.
Industry: Fashion & Apparel
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2009
WebsiteLinkedIn