Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Own relationships with a portfolio of customers and ensure they get maximum value from the AiPrise compliance platform. Lead regular check-ins and success reviews, help customers optimize onboarding and compliance workflows, and identify expansion opportunities that drive upsells. Partner with product and engineering to resolve issues, manage escalations, and guide customers to successful live adoption while acting as the voice of the customer internally.

Location: India

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own a portfolio of customer accounts and act as the primary point of contact.
•Run regular customer check-ins and success reviews.
•Help customers optimize onboarding and compliance workflows.
•Identify opportunities to expand product usage and drive upsells.
•Work with product and engineering teams to resolve issues and manage escalations.

Key Requirements

•3–6 years of experience in Customer Success or Solutions roles.
•Experience working with B2B SaaS products.
•Strong communication and stakeholder management skills.
•Comfortable working with APIs, integrations, and technical products.
•Ability to manage multiple customer relationships simultaneously.

Experience:3-6 years

Skills:CommunicationStakeholder managementCustomer advocacy

Tech Stack:APIsIntegrations

Eligibility

Nationality:US National

Company Brief

AiPrise

AiPrise develops AI-driven software and services to help businesses automate workflows, extract actionable insights from data, and enhance decision-making using machine learning models and system integrations across enterprise environments.

Industry: Enterprise Software

Website

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AiPrise

4 days ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: India

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Own a portfolio of customer accounts and act as the primary point of contact.
•Run regular customer check-ins and success reviews.
•Help customers optimize onboarding and compliance workflows.
•Identify opportunities to expand product usage and drive upsells.
•Work with product and engineering teams to resolve issues and manage escalations.

Key Requirements

•3–6 years of experience in Customer Success or Solutions roles.
•Experience working with B2B SaaS products.
•Strong communication and stakeholder management skills.
•Comfortable working with APIs, integrations, and technical products.
•Ability to manage multiple customer relationships simultaneously.

Experience:3-6 years

Skills:CommunicationStakeholder managementCustomer advocacy

Tech Stack:APIsIntegrations

Eligibility

Nationality:US National

Company Brief

AiPrise

Industry: Enterprise Software

Website