Account Manager (Shanghai based, 学术出版行业)

Informa
Shanghai
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3-5 yearsSkills: ["Consultative selling","Communication","Analytical thinking","Stakeholder management","Resilience"]

Manage both new and existing customers in the academic publishing market, identifying opportunities across China and expanding strategic partnerships. Own consultative account management to achieve annual territory sales targets, build relationships with institutions and other stakeholders, and drive deal velocity within timeframes. Understand the content portfolio, customize sales tools and documentation, update CRM regularly, and use market/customer insights to evolve the territory plan.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Informa
Informa
11 hours ago

Account Manager (Shanghai based, 学术出版行业)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Manage both new and existing customers in the academic publishing market, identifying opportunities across China and expanding strategic partnerships. Own consultative account management to achieve annual territory sales targets, build relationships with institutions and other stakeholders, and drive deal velocity within timeframes. Understand the content portfolio, customize sales tools and documentation, update CRM regularly, and use market/customer insights to evolve the territory plan.
Location: Shanghai
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Achieve and exceed annual territory sales targets to support revenue and profit objectives.
  • •Establish short-, medium-, and long-term business plans for the territory and adapt to evolving trading conditions.
  • •Plan and conduct regular sales visits, closing deals within defined timeframes to drive sales velocity.
  • •Cultivate sustainable customer relationships and build professional networks across institutions, distributors, funders, and government bodies.
  • •Conduct analyses of products, customers, markets, and competitors; update CRM regularly and report on market progress to evolve engagement.

Pay and Benefits

Perks:Paid LeaveHealth InsuranceVolunteeringAnnual Bonus

Key Requirements

  • •At least 3-5 years of demonstrated successful account management.
  • •Strong understanding of the academic publishing industry and academic content business models.
  • •Previous success in sales with a track record of meeting or exceeding ambitious revenue targets.
  • •Strong consultative sales skills to deliver tailored solutions that meet customer needs.
  • •Native Mandarin and communicable proficiency in English, with good written and verbal communication skills suitable for business operations.
Experience:3-5 yearsAcademic publishingAcademic libraries
Skills:Consultative sellingCommunicationAnalytical thinkingStakeholder managementResilience
Languages:MandarinEnglish
Tech Stack:MS OfficeCRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn