Processor Payments Operations - HK Payments

HSBC
Philippines
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Judgement","Decision-making","Communication"]

Process HK payments by ensuring trades settle accurately and within deadlines. Investigate and promptly follow up on failed trades, discrepancies, and unreconciled breaks. Independently coordinate with nostro and correspondent banks (or relevant parties) to resolve payment instruction amendments or non-receipt. Respond to and manage internal and external client enquiries and feedback, while using strong judgment and decision-making and a solid understanding of SWIFT payment instructions.

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FursaFursa
HSBC
HSBC
1 day ago

Processor Payments Operations - HK Payments

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Process HK payments by ensuring trades settle accurately and within deadlines. Investigate and promptly follow up on failed trades, discrepancies, and unreconciled breaks. Independently coordinate with nostro and correspondent banks (or relevant parties) to resolve payment instruction amendments or non-receipt. Respond to and manage internal and external client enquiries and feedback, while using strong judgment and decision-making and a solid understanding of SWIFT payment instructions.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Ensure all trades are settled accurately and within stated deadlines.
  • •Follow up promptly on failed trades, discrepancies, and un-reconciled breaks.
  • •Independently follow up with nostro, correspondent banks, or related parties for payment instruction amendments or non-receipt.
  • •Reply to and attend to enquiries and feedback for internal and external clients.

Key Requirements

  • •Good judgement and decision-making skills.
  • •Knowledge of SWIFT instructions and the payment process.
  • •Excellent communication skills in English, both written and verbal.
Experience:BankingFinancial services
Skills:JudgementDecision-makingCommunication
Languages:English
Tech Stack:SWIFT

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn