CSR / Teller - Aurora Downtown - Preferred Spanish Speaking - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeUSD 43,680 - 67,700 annuallyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer service","Confidentiality","Professionalism","Sound judgment","Problem resolution"]

Provide excellent customer service in all interactions as a CSR/Teller, listening to customers’ needs, following up on questions, and guiding them to the right financial solutions. Handle cash-related transactions and daily office responsibilities while maintaining accurate records and confidence in bank policies. Make consultative referrals to bankers and business partners, ensure customer business confidentiality, and manage risk by escalating concerns and following procedures.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR / Teller - Aurora Downtown - Preferred Spanish Speaking - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide excellent customer service in all interactions as a CSR/Teller, listening to customers’ needs, following up on questions, and guiding them to the right financial solutions. Handle cash-related transactions and daily office responsibilities while maintaining accurate records and confidence in bank policies. Make consultative referrals to bankers and business partners, ensure customer business confidentiality, and manage risk by escalating concerns and following procedures.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by listening to needs, asking questions, and guiding customers to the right financial solutions.
  • •Follow up on customer questions, find solutions, and maintain clear, timely communication.
  • •Perform daily office responsibilities with the platform team to maintain efficient office operations.
  • •Maintain balancing records in line with policy, identify and correct outages, and enlist help as needed.
  • •During interactions and customer outreach, identify needs and refer customers to bankers and business partners using appropriate tracking tools.

Pay and Benefits

Salary: USD 43,680 - 67,700 annually

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Ability to interact comfortably and confidently with the public.
  • •Knowledge of retail policies and procedures to perform the essential duties.
  • •Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
Education:High School
Skills:Customer serviceConfidentialityProfessionalismSound judgmentProblem resolution
Languages:Spanish

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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