Software SAP Logistics support manager

AMD
Singapore
Workplace: OnsiteFull timeSGD 123,200 - 176,000 annuallyFunction: Product ManagementSkills: ["Root-cause analysis","Vendor management","Incident management","Service quality","Business requirements translation"]

Manage and support the SAP Logistics application landscape, ensuring day-to-day operational issues are resolved effectively and within SLAs. Provide functional leadership across SAP Logistics and GTS, including SD, inventory/warehouse, inbound/outbound logistics, and shipping/transportation. Oversee production support and incidents, coordinate root-cause analysis for recurring incidents, and manage external support contracts and vendors. Partner with business teams to deliver SAP enhancements and functional specifications, collaborating with ABAP and integration teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AMD
AMD
6 days ago

Software SAP Logistics support manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Manage and support the SAP Logistics application landscape, ensuring day-to-day operational issues are resolved effectively and within SLAs. Provide functional leadership across SAP Logistics and GTS, including SD, inventory/warehouse, inbound/outbound logistics, and shipping/transportation. Oversee production support and incidents, coordinate root-cause analysis for recurring incidents, and manage external support contracts and vendors. Partner with business teams to deliver SAP enhancements and functional specifications, collaborating with ABAP and integration teams.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Provide functional leadership and support across the SAP Logistics and GTS landscape, supporting logistics processes including SD, inventory/warehouse, inbound/outbound logistics, and shipping/transportation.
  • •Oversee daily production support activities, ensuring incidents and service requests are resolved within agreed SLAs and service quality targets.
  • •Act as the escalation point for complex functional and cross-system production issues, performing or coordinating root-cause analysis and driving permanent corrective actions.
  • •Manage application support/service contracts for SAP Logistics, GTS, and related applications, serving as the primary IT point of contact for external vendors and monitoring SLA/KPI performance.
  • •Partner with Logistics, Supply Chain, Trade Compliance, and other business teams to understand new requirements and prepare/review functional specifications, coordinating with ABAP, integration, and technical resources.

Pay and Benefits

Salary: SGD 123,200 - 176,000 annually

Key Requirements

  • •Good years of SAP functional experience, with significant experience in SAP Logistics and SAP S/4HANA.
  • •Strong knowledge of SAP Logistics processes across SD, MM, inventory, shipping, warehouse, and transportation.
  • •Experience supporting SAP in a production/application support environment, including incident and SLA management.
  • •Ability to gather business requirements and prepare detailed Functional Specification (FS) documents for enhancements.
  • •Experience working with ABAP developers and technical/integration teams, including SAP interfaces and integrations with external applications and 3PL/logistics partners.
Experience:SAP
Skills:Root-cause analysisVendor managementIncident managementService qualityBusiness requirements translation
Tech Stack:SAPSAP S/4HANASAP LogisticsGTSSales & Distribution (SD)InventoryWarehousingShippingTransportation3PLABAPSAP EWMSAP TM

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn