Filevine

1 day ago

Senior Site Reliability Engineer – Telephony & Communications Platform (AWS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Own reliability for the telephony and communications platform, driving availability and performance through AWS infrastructure built with Terraform and Infrastructure as Code. Build CI/CD pipelines, monitoring, and automation; define SLOs/SLIs and error budgets; and lead incident response with continuous reliability improvements. Mentor engineers and support a 24/7 on-call rotation while collaborating cross-functionally to improve autonomous systems that scale.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Own platform reliability, availability, and performance.
•Build AWS infrastructure using Terraform and Infrastructure as Code.
•Develop CI/CD pipelines, monitoring, and automation.
•Define SLOs, SLIs, and error budgets.
•Lead incident response and continuous reliability improvements; mentor engineers and participate in a 24/7 on-call rotation.

Pay and Benefits

Salary: USD 175,000 - 195,000 annually

Perks:Health InsuranceDentalVisionPaid LeaveParental LeaveDisabilityRemote Work

Key Requirements

•8+ years in software engineering, infrastructure, or operations.
•4+ years of Site Reliability Engineering experience.
•Strong AWS experience with EC2, ECS/EKS, VPC, Route 53, IAM, Lambda, S3, and CloudWatch.
•Expertise with Terraform, CI/CD, observability, automation, and scripting (Python, Bash, or PowerShell).
•Experience supporting highly available, low-latency production systems.

Experience:8+ yearsSite reliability engineeringInfrastructureOperations

Skills:Incident responseContinuous improvementMentorshipCross-functional collaborationReliability mindset

Tech Stack:AWSTerraformInfrastructure as CodeEC2ECSEKSVPCRoute 53IAMLambdaS3CloudWatchCI/CDMonitoringObservabilityAutomationPythonBashPowerShellSLOs

Company Brief

Filevine

Provides cloud-based legal case management and practice management software for law firms and legal departments, offering document management, communication, reporting, and workflow automation to streamline case handling and client collaboration.

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Salt Lake City, United States

Founded: 2014

Website LinkedIn

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Filevine

1 day ago

Senior Site Reliability Engineer – Telephony & Communications Platform (AWS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Own platform reliability, availability, and performance.
•Build AWS infrastructure using Terraform and Infrastructure as Code.
•Develop CI/CD pipelines, monitoring, and automation.
•Define SLOs, SLIs, and error budgets.
•Lead incident response and continuous reliability improvements; mentor engineers and participate in a 24/7 on-call rotation.

Pay and Benefits

Salary: USD 175,000 - 195,000 annually

Perks:Health InsuranceDentalVisionPaid LeaveParental LeaveDisabilityRemote Work

Key Requirements

•8+ years in software engineering, infrastructure, or operations.
•4+ years of Site Reliability Engineering experience.
•Strong AWS experience with EC2, ECS/EKS, VPC, Route 53, IAM, Lambda, S3, and CloudWatch.
•Expertise with Terraform, CI/CD, observability, automation, and scripting (Python, Bash, or PowerShell).
•Experience supporting highly available, low-latency production systems.

Experience:8+ yearsSite reliability engineeringInfrastructureOperations

Skills:Incident responseContinuous improvementMentorshipCross-functional collaborationReliability mindset

Tech Stack:AWSTerraformInfrastructure as CodeEC2ECSEKSVPCRoute 53IAMLambdaS3CloudWatchCI/CDMonitoringObservabilityAutomationPythonBashPowerShellSLOs

Company Brief

Filevine

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: Salt Lake City, United States

Founded: 2014

Website LinkedIn