Field Support Engineer

ASML
Singapore
Workplace: OnsiteFull timeFunction: Product ManagementEducation: certificationSkills: ["Leadership","Communication","Problem-solving"]

Maintain and repair ASML Twinscan lithography systems; lead maintenance activities, troubleshoot issues, and engage with customers and account teams. Mentor colleagues, manage routine problems independently, and follow escalation protocols to resolve issues efficiently.

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FursaFursa
ASML
ASML
3 months ago

Field Support Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 days agoStatus: Live

Job Summary

Maintain and repair ASML Twinscan lithography systems; lead maintenance activities, troubleshoot issues, and engage with customers and account teams. Mentor colleagues, manage routine problems independently, and follow escalation protocols to resolve issues efficiently.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Service and maintain ASML Twinscan lithography machines.
  • •Define action plans for maintenance activities such as multi-day upgrades and troubleshooting.
  • •Lead the team and interact with customers on diverse levels; be involved in the account team.
  • •Grow others and share knowledge with colleagues.
  • •Solve almost all problems independently and perform routine troubleshooting and preventive actions per predefined procedures.

Key Requirements

  • •Degree or Diploma with thorough experience servicing ASML Twinscan systems.
  • •Proven ability to repair and service ASML Twinscan systems independently.
  • •Experience performing routine troubleshooting and preventive actions per predefined procedures.
  • •Familiarity with standard escalation protocols (2nd and 3rd line).
  • •Cross-competency knowledge and ability to define action plans for maintenance activities (including multi-day upgrades).
Experience:SemiconductorLithographyEquipment maintenance
Education:Certification / Diploma
Skills:LeadershipCommunicationProblem-solving

Company Brief

ASML
Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Veldhoven, Netherlands
Founded: 1984
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn