Associate Account Manager

Farfetch
New York
Workplace: HybridFull timeUSD 60,000 - 67,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Relationship building","Active listening","Stakeholder influence","Problem solving","Communication"]

Own relationships with top suppliers to drive Partner Success supply goals within Stadium Goods’ Pro Seller Program. Support suppliers in growing quarterly volume and engagement, resolve account issues, and manage end-to-end consignment experiences. Create personalized outreach with relevant product and commission updates, collaborate with cross-functional teams on planning and opportunities, and represent the brand at events.

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Farfetch
Farfetch
2 days ago

Associate Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 42 minutes agoStatus: Live

Job Summary

Own relationships with top suppliers to drive Partner Success supply goals within Stadium Goods’ Pro Seller Program. Support suppliers in growing quarterly volume and engagement, resolve account issues, and manage end-to-end consignment experiences. Create personalized outreach with relevant product and commission updates, collaborate with cross-functional teams on planning and opportunities, and represent the brand at events.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate and develop relationships with valuable suppliers to support Partner Success supply goals and Pro Seller Program engagement.
  • •Serve as a resource for Pro Seller Level 3 suppliers, ensuring offered benefits are achieved with a luxury, service-forward experience.
  • •Manage supplier accounts by meeting supply targets and related KPIs, and resolve managed account issues as needed.
  • •Create and send personalized communications with product insights, commission promotions, accepted brands, and relevant Stadium Goods updates.
  • •Support inventory management and partner with Partner Success Management on monthly, quarterly, and annual inventory planning and weekly/monthly tracking.

Pay and Benefits

Salary: USD 60,000 - 67,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kPaid LeaveParental Leave

Key Requirements

  • •Proven track record in account management, customer success, relationship management, or similar client-facing roles.
  • •Strong understanding of the streetwear and sneaker market with insight into current and emerging trends.
  • •Passion for creating customer value and delivering an elevated, personalized client experience.
  • •Excellent relationship-building skills, including active listening and influencing stakeholders.
  • •Ability to collaborate effectively with local, remote, and cross-functional teams.
Experience:StreetwearSneakersMarketplaceRetailE-commerce
Skills:Relationship buildingActive listeningStakeholder influenceProblem solvingCommunication
Tech Stack:ShopifyTapcartTikTokWalmart

Company Brief

Farfetch
Global online luxury fashion marketplace connecting consumers with boutiques and brands worldwide, offering curated designer clothing, accessories, and personalized shopping services through technology-driven retail solutions.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2007
WebsiteLinkedIn