Enforcement Operations Lead, Cloud Partners

Anthropic
San Francisco, New York, Washington
Workplace: OnsiteFull timeUSD 285,000 - 330,000 annuallyFunction: Business OperationsEducation: bachelorsSkills: ["Detail-oriented","Comfortable with ambiguity","Cross-functional coordination","Highly organized","Clear communication"]

Own the end-to-end enforcement lifecycle across partner cloud surfaces for Claude usage, including detection, review, action, customer communication, and appeals. Build a consistent, auditable multi-cloud enforcement operating model with partner agreements, SOPs, escalation guides, SLAs, and shared metrics. Coordinate with product, policy, safeguards engineering, legal, and partner threat-intelligence teams to run investigations, incident paging, red-teaming, and performance reporting.

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FursaFursa
Anthropic
Anthropic
2 days ago

Enforcement Operations Lead, Cloud Partners

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Last checked: 6 hours agoStatus: Live

Job Summary

Own the end-to-end enforcement lifecycle across partner cloud surfaces for Claude usage, including detection, review, action, customer communication, and appeals. Build a consistent, auditable multi-cloud enforcement operating model with partner agreements, SOPs, escalation guides, SLAs, and shared metrics. Coordinate with product, policy, safeguards engineering, legal, and partner threat-intelligence teams to run investigations, incident paging, red-teaming, and performance reporting.
Location: San Francisco, New York, Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Own end-to-end enforcement lifecycle on partner surfaces, from detection and review through action, communication, and appeal.
  • •Define enforcement paths for each partner’s operating model, including how actions are requested, executed, and confirmed.
  • •Manage SLAs for review, escalation, and action, and evaluate performance continuously.
  • •Develop and maintain SOPs and escalation guides for enforcement workflows across clouds.
  • •Establish red-teaming and quality processes; operationalize shared metrics and conduct paired investigations with partner threat-intelligence teams.

Pay and Benefits

Salary: USD 285,000 - 330,000 annually
Perks:Paid LeaveParental LeaveFlexible HoursEquity Donation

Key Requirements

  • •Extensive experience in trust and safety operations, enforcement, threat intelligence, or a related field.
  • •Managed external partner or vendor relationships where you did not control the other side’s systems or priorities.
  • •Comfortable working across policy, legal, engineering, and operations to translate requirements into workflows.
  • •Experience building enforcement programs from the ground up, including SLAs, escalation paths, and quality measurement.
  • •Highly organized with a track record maintaining rigorous documentation and SOPs in fast-moving environments.
Experience:Trust and safetyEnforcementThreat intelligenceIncident responseContent moderationAbuse detectionAI safety
Education:Bachelor's
Skills:Detail-orientedComfortable with ambiguityCross-functional coordinationHighly organizedClear communication
Languages:English

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Anthropic
Develops large-scale AI systems and safety research to create reliable, steerable, and interpretable AI assistants and models for commercial and research applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn