Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Client service","Problem-solving","Sales skills","Integrity","Time management"]

Provide in-person customer service at the branch by welcoming clients, processing account transactions, and addressing client servicing issues with accuracy and compliance. Listen to clients’ needs to identify financial wellness opportunities and transition them to a banker for deeper conversations. Maintain cash drawer accuracy, follow audit/security procedures, stay current on products/fees/policies, and support branch routines including morning huddles, debriefs, and Saturday coverage as directed.

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FursaFursa
KeyCorp
KeyCorp
1 day ago

Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide in-person customer service at the branch by welcoming clients, processing account transactions, and addressing client servicing issues with accuracy and compliance. Listen to clients’ needs to identify financial wellness opportunities and transition them to a banker for deeper conversations. Maintain cash drawer accuracy, follow audit/security procedures, stay current on products/fees/policies, and support branch routines including morning huddles, debriefs, and Saturday coverage as directed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide efficient, accurate teller services in an in-person branch setting.
  • •Welcome clients and assist with account transactions and servicing needs.
  • •Identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities and transition clients to a banker.
  • •Follow compliance, audit, and security procedures, including balancing the cash drawer and reviewing products/fees/policies.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience.
  • •Experience in a client service role.
  • •Experience handling cash.
  • •General understanding of PC with Windows-based applications and a calculator.
  • •Notary License (preferred).
Experience:Banking
Education:High School
Skills:Client serviceProblem-solvingSales skillsIntegrityTime management
Licenses:Notary License
Certifications:Notary License
Tech Stack:WindowsPCCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn