2 months ago

Service Specialist

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Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Join a national client support team as an Administration Support – Insurance (Service Specialist). You’ll provide admin support to Account Brokers, communicate with clients, handle pre-renewal/renewal activities, and prepare and lodge insurance policies, all within a hybrid work model. You’ll engage with Senior Brokers, Underwriters and Client Managers to deliver exceptional service in a dynamic insurance environment.

Location: Sydney, Brisbane, Melbourne

Workplace: Hybrid

Employment Type: Full time

Job Function: Insurance & Actuarial

Key Responsibilities

•Provide administration support to our Account Brokers regarding client insurance/risk needs.
•Engage in communication with clients through phone calls, emails, and face-to-face meetings to support their insurance requirements.
•Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations, endorsements, certificates of currency, cancellations, creating renewal reports.
•Prepare, lodge, and invoice insurance policies in an accurate and timely manner.
•Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties.

Pay and Benefits

Perks:Health InsuranceDental401kRemote WorkWellness Stipend

Key Requirements

•Strong administration and customer service skills.
•Excellent attention to detail and problem-solving abilities.

Experience:InsuranceInsurance broking

Skills:CommunicationTeamworkCustomer serviceProblem-solving

Languages:English

Tech Stack:Microsoft Office 365EmailTeamsGoogle Drive

Company Brief

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Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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