Store Leader, Guomao Beijing

On Holding
Beijing, China
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4+ yearsSkills: ["Leadership","Communication","Customer service","Hospitality"]

Store Leader responsible for the overall performance and exceptional customer service of the Beijing location, overseeing store operations, inventory, cost and safety, and leading a high-performing team. Will drive cross-functional collaboration, recruit and train staff, and develop action plans aligned with annual retail strategy while representing On’s culture and brand in a direct-to-consumer environment.

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FursaFursa
On Holding
On Holding
7 months ago

Store Leader, Guomao Beijing

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Job Summary

Store Leader responsible for the overall performance and exceptional customer service of the Beijing location, overseeing store operations, inventory, cost and safety, and leading a high-performing team. Will drive cross-functional collaboration, recruit and train staff, and develop action plans aligned with annual retail strategy while representing On’s culture and brand in a direct-to-consumer environment.
Location: Beijing, China
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Take responsibility for overall store performance, cost, safety, formulate medium and long-term action plans based on annual retail strategy at city and store level, and pilot in an innovative manner to implement these action plans.
  • •Commit to providing marvelous service to every consumer by elevating operation excellence (FoH&BoH) and building up your store-level Customer Relationship Management plan to stay connected with consumers.
  • •Setting up and developing a high-performing team, including talent planning, recruitment and training, as well as talent echelon building at store and city levels, timely and candid feedback, etc.
  • •Effectively conduct cross-functional communication and collaboration, providing consumer insights and market dynamics to simultaneously obtain support in store business and operation to achieve the store's commercial goals.
  • •Lead different meetings to deepen team’s understanding of their work and improve performance, as well as be an active part in cross-functional meetings to get understanding and support.

Key Requirements

  • •More than 4 years’ experience in a customer-oriented setting with managerial responsibilities
  • •Native Chinese speaker with ability to read and write in English fluently
  • •Able to work on weekends, evenings and holidays as needed
  • •Proactive to listen and provide help and suggestions to others with a focus on self-growth
  • •Retail operational experience in the sports or fashion industry is a strong plus
Experience:4+ yearsRetailSportsFashion
Skills:LeadershipCommunicationCustomer serviceHospitality
Languages:ChineseEnglish

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn