Renewals Account Manager

Oneleet
United States
Workplace: RemoteFull timeUSD 80,000 - 105,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Negotiation","Problem-solving","Teamwork","Critical thinking"]

Own the full renewals cycle and design a from-scratch renewals process for a post-sale revenue motion in B2B SaaS. Responsible for retaining customers, building forecasting/reporting infrastructure, and identifying at-risk accounts to intervene early. Work closely with CS and Finance to align on retention targets and drive pricing/packaging decisions.

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FursaFursa
Oneleet
Oneleet
3 months ago

Renewals Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the full renewals cycle and design a from-scratch renewals process for a post-sale revenue motion in B2B SaaS. Responsible for retaining customers, building forecasting/reporting infrastructure, and identifying at-risk accounts to intervene early. Work closely with CS and Finance to align on retention targets and drive pricing/packaging decisions.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own the full renewals cycle: tracking upcoming renewals, leading renewal conversations, negotiating terms, and closing on time.
  • •Build the renewals process from scratch: renewal timelines, escalation paths, risk triggers, and the cadence for engaging customers ahead of their renewal date.
  • •Design and maintain renewal reporting and forecasting: build the models and dashboards that show renewal rates, at-risk revenue, gross/net retention, and forecast accuracy, and report on them to leadership.
  • •Develop an early-warning system to flag at-risk accounts and partner with CS to intervene before churn.
  • •Establish renewal data hygiene in the CRM so renewals are tracked accurately and reporting is trustworthy.

Pay and Benefits

Salary: USD 80,000 - 105,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceRemote WorkEquity

Key Requirements

  • •3+ years in renewals, account management, or a closely related post-sale revenue role in B2B SaaS.
  • •Demonstrated experience building reporting and forecasting from the ground up with metrics, models, and cadence.
  • •Strong with spreadsheets and CRM tooling (e.g., Pylon, HubSpot); comfortable turning messy data into clean, reliable reporting.
  • •Proven track record of hitting retention or renewal targets.
  • •Comfortable with ambiguity and autonomy: you thrive without an established playbook and create structure where none exists.
Experience:3+ yearsSaaSRenewalsPost-sale
Skills:CommunicationNegotiationProblem-solvingTeamworkCritical thinking
Languages:English
Tech Stack:HubSpotPylonCRMExcelForecasting

Company Brief

Oneleet
Oneleet provides an integrated cybersecurity and compliance platform that automates security controls, attack-surface discovery, code scanning, penetration testing, and evidence collection to help companies achieve SOC 2, ISO 27001, HIPAA and other frameworks.
Industry: Cybersecurity
Company Size: Medium (51 to 250 employees)
Revenue: USD 5M to 10M
Growth: Growth Stage Startup
Valuation: USD 100M to 250M
Funding: Series A
Headquarters: Wilmington, DE, United States
Founded: 2022
WebsiteLinkedIn