TikTok Shop - Home and Living Key Account Manager

TikTok
Paris
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Stakeholder management","Commercial acumen","Negotiation","Data-driven decision-making","Operating in ambiguity"]

Own the strategic acquisition and long-term growth of major Home and Living brands for TikTok Shop across France and selected EU markets. You will build and manage a priority account pipeline, lead end-to-end deal closings, and open doors with C-suite and senior stakeholders. After signing, you will drive sustained GMV growth through data-driven performance improvements, creator/content and campaign activation, and intra-EU scaling playbooks.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Home and Living Key Account Manager

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Last checked: 10 hours agoStatus: Live

Job Summary

Own the strategic acquisition and long-term growth of major Home and Living brands for TikTok Shop across France and selected EU markets. You will build and manage a priority account pipeline, lead end-to-end deal closings, and open doors with C-suite and senior stakeholders. After signing, you will drive sustained GMV growth through data-driven performance improvements, creator/content and campaign activation, and intra-EU scaling playbooks.
Location: Paris
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own the acquisition pipeline for priority Home and Living brands in France and selected EU markets by prospecting, pitching, and signing strategic accounts that move category GMV.
  • •Lead end-to-end commercial closings from first outreach through term sheet, onboarding, and the first 90 days of activation.
  • •Engage C-suite and senior stakeholders (e.g., Heads of E-Commerce, Digital Directors, Country GMs) and position TikTok Shop as a strategic channel.
  • •Drive ongoing account growth post-signing, staying accountable for sustained GMV growth, seller health, and strategic progression on TikTok Shop.
  • •Scale partners intra-EU by building cross-market rollout plans and developing repeatable growth playbooks supported by content, creator, livestream/short-video activation, pricing, and promotions.

Key Requirements

  • •5+ years of experience in Operations, Account management, or a similar field.
  • •Proven track record in direct acquisition, business development, or strategic sales with personally closed enterprise-level deals or major brand/merchant partnerships.
  • •Experience engaging senior stakeholders and aligning multiple decision-makers to close complex deals across organizations.
  • •Strong commercial acumen, including opportunity sizing, building business cases, negotiating terms, and delivering measurable outcomes using data.
  • •Fluency in French and understanding of social commerce/content-led commerce, creator ecosystems, livestreaming, and short-video formats (or ability to ramp quickly).
Experience:5+ yearsSocial commerceContent-led commerceCreator ecosystemsE-commerceMarketplace
Skills:Stakeholder managementCommercial acumenNegotiationData-driven decision-makingOperating in ambiguity
Languages:French

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn