Senior Auto Appraiser – Field for Lady Lake/Leesburg/Tampa, FL

USAA
United States
Workplace: OnsiteFull timeUSD 63,590 - 114,450 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Empathy","Productivity management","Risk awareness","Stakeholder management"]

Investigate, negotiate, evaluate, and appraise complex auto physical damage claims for repairable and total-loss vehicles across Lady Lake, Leesburg, and Tampa. Use digital and estimating tools to review facts of loss, identify fraud indicators, maintain accurate claim documentation, and coordinate with insureds, internal teams, and vendors. Provide expert support on escalated/disputed claims, manage productivity and repair timelines, and support catastrophe (CAT) response when required.

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FursaFursa
USAA
USAA
15 hours ago

Senior Auto Appraiser – Field for Lady Lake/Leesburg/Tampa, FL

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Investigate, negotiate, evaluate, and appraise complex auto physical damage claims for repairable and total-loss vehicles across Lady Lake, Leesburg, and Tampa. Use digital and estimating tools to review facts of loss, identify fraud indicators, maintain accurate claim documentation, and coordinate with insureds, internal teams, and vendors. Provide expert support on escalated/disputed claims, manage productivity and repair timelines, and support catastrophe (CAT) response when required.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Evaluate and appraise highly complex auto physical damage claims in accordance with contract terms, corporate guidelines, and state laws.
  • •Investigate claims by communicating with insureds, internal claims adjusters, and third-party vendors; may require face-to-face interactions.
  • •Review facts of loss and damage documentation, including subrogation opportunities, and ensure accurate estimate support.
  • •Maintain complete and current claim file documentation; manage desk workflow with timely follow-ups and accurate repair plan mapping.
  • •Review additional damage from repair facilities to complete supplements or triage to field inspection; coordinate complex claim resolution and escalation support.
Travel: Low travel

Pay and Benefits

Salary: USD 63,590 - 114,450 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid LeaveAdoption Assistance

Key Requirements

  • •High School Diploma or General Equivalency Diploma.
  • •2 years of auto appraising experience.
  • •Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution, and claim appraisal processes.
  • •Advanced working knowledge of estimating losses using CCC or similar estimating platforms.
  • •Obtain and maintain an insurance adjuster license within 90 days (3 attempts).
Experience:2+ yearsP&C insuranceAuto appraisingProperty & casualtyCollision repair
Education:High School
Skills:CommunicationEmpathyProductivity managementRisk awarenessStakeholder management
Licenses:Active Florida All-Lines Adjusters LicenseInsurance adjuster license
Certifications:I-CAR ProLevel 3 (Platinum)
Tech Stack:CCCDigital tools

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn