Autodesk

2 months ago

Customer Success Advisor, France

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Join Autodesk's CSA Scaled Customer Success team to drive adoption, engagement, and retention across AEC and D&M customers. Manage a mixed portfolio of Territory, Regional and selected Enterprise accounts with a digital-first, scalable approach, guiding onboarding and adoption, building senior-level relationships, and using data-driven insights to improve product usage and health across a diverse, multi-region portfolio.

Location: Barcelona

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Proactively engage with customers through digital-first, scalable engagement models (1:many)
•Manage a hybrid portfolio of Territory, Regional, and selected Enterprise accounts, balancing efficiency with impact
•Guide customers through onboarding and adoption strategies across both AEC and D&M workflows
•Build and maintain relationships with key stakeholders, including senior stakeholders in higher-value accounts
•Prioritize activities and adapt engagement based on account health, risk, and business impact

Key Requirements

•English and French proficiency
•3+ years of experience in Customer Success, Account Management, or Consulting
•Experience managing a portfolio with different customer segments (scaled and higher-value accounts)
•Background in Engineering, Architecture, Manufacturing, or related technical fields
•Ability to understand and analyze customer processes across AEC and/or D&M industries, translating them into meaningful adoption strategies

Experience:3+ yearsAECD&MEngineeringArchitecture

Skills:CommunicationStakeholder managementProblem solvingEmpathyNegotiation

Languages:EnglishFrench

Company Brief

Autodesk

Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Rafael, United States

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Autodesk

2 months ago

Customer Success Advisor, France

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Barcelona

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Proactively engage with customers through digital-first, scalable engagement models (1:many)
•Manage a hybrid portfolio of Territory, Regional, and selected Enterprise accounts, balancing efficiency with impact
•Guide customers through onboarding and adoption strategies across both AEC and D&M workflows
•Build and maintain relationships with key stakeholders, including senior stakeholders in higher-value accounts
•Prioritize activities and adapt engagement based on account health, risk, and business impact

Key Requirements

•English and French proficiency
•3+ years of experience in Customer Success, Account Management, or Consulting
•Experience managing a portfolio with different customer segments (scaled and higher-value accounts)
•Background in Engineering, Architecture, Manufacturing, or related technical fields
•Ability to understand and analyze customer processes across AEC and/or D&M industries, translating them into meaningful adoption strategies

Experience:3+ yearsAECD&MEngineeringArchitecture

Skills:CommunicationStakeholder managementProblem solvingEmpathyNegotiation

Languages:EnglishFrench

Company Brief

Autodesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Rafael, United States

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor